Request a call back
Request a callback and we will call you within the next 24 hours to discuss how we can help you. Please look out for our call.
Trusted by our customers
I was only getting in touch for a new…
I was only getting in touch for a new SIM card I didn’t have to wait long to get connected,the process went smoothly, I haven’t received the SIM card yet but I’ve put that down to the post in the past it’s always been next day.Very happy the service
customer Janet
1 day ago
5 star customer service
Fantastic customer service! On Friday the lady was extremely helpful, knowledgeable, and knew exactly what she was doing. She guided me through everything clearly and made the whole experience smooth and easy. Thank you for your kindness.
Sarah
1 day ago
Very helpful and explained clearly what…
Very helpful and explained clearly what I needed to do
MISS HOSKINS
2 days ago
Fast and efficient service
Fast and efficient service, received my new sim the following day.
Susan Hartley
2 days ago
Long term customer of Aerial Direct
I’ve been with Aerial Direct for years, and they’ve always been great. After recently changing tariff, there was a problem with my bill, but this was resolved quickly and easily over the phone. Their customer service is always excellent and the staff are friendly and helpful.
Janine Bowers Wild
2 days ago
Super helpful and fast customer…
Super helpful and fast customer service. Always there to help in case you need it.
Alex Relinschi
2 days ago
Brilliant people and the lady is hat I…
Brilliant people and the lady is hat I was talking to.
Nagina Suleman
2 days ago
Quick response with all the information…
Quick response with all the information I needed , with a pleasant demeanour .
customer
3 days ago
Have been dealing with a gentleman…
Have been dealing with a gentleman called Andrew P, he’s been exceptional in helping me with my new device for the business. Great customer service
Dylan Davies
3 days ago
Kind understanding and professional…
Kind understanding and professional advice and care taken with requirements. Thank you
Elizabeth Monteith
3 days ago
Friendly and efficient
Friendly and efficient
Christine
3 days ago
They are so helpful and I can still…
They are so helpful and I can still speak to them. It makes all the difference to a business, thank you
customer
3 days ago
Answered my query straight away and…
Answered my query straight away and made a good suggestion to sort the issues out
Mrs Denise Shave
3 days ago
It was a good call very knowledgeable…
It was a good call very knowledgeable Peter spoke to very perlite many Thanks
G Gerrell
3 days ago
Chantel made my experience talking with…
Chantel made my experience talking with Aerial Direct very enjoyable, she was so very helpful and rang me back when she said she would 😀 well done Chantel you were amazing 👏
Dawn Pallister
3 days ago
Satisfied
Very helpful
James Dandie
4 days ago
The person I spoke to (Chanelle) was…
The person I spoke to (Chanelle) was very competent and pleasant. My query was dealt with with kindness and efficiency.
Melanie L
4 days ago
Problem was solved quick
Problem was solved quick
Ingrida Teriajeva
4 days ago
Sales administrator who answered the…
Sales administrator who answered the phone was polite, efficient and very clear on what to do next.
Debbie
4 days ago
Mandy was very helpful and friendly.
Mandy was very helpful and friendly.
Caroline Miles
4 days ago
