About Us
Every conversation matters
We’ve been working to get businesses connected since 1986.
We partner with you so that we can understand your business as well as you do, and provide you with the best bespoke communications solutions available. Because we know, for our customers, every conversation matters.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
Our mission
We exist to enable our customers to have the conversations that matter. We do this through effective partnerships and a great customer experience.
Why Aerial Direct
Every conversation matters.
We’re O2’s largest direct partner
Through our partnership with O2, together we help you thrive with tools and solutions you can tailor. We offer flexible tariffs, and the power to work remotely without a dip in connection and security
We partner with you
We provide businesses with award-winning client services, with proactive Account Management from over 250 UK-based staff. This is why we are proud of our 98% customer satisfaction and 90% retention rate
We have a vested interest in your success
We are trusted to provide award-winning communications solutions and services for over 85,000 businesses, from tailored mobile tariffs to reliable phone systems and superfast connectivity
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
August 3, 2026
Case Study: Worcester Community Trust
We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.
July 24, 2026
How different industries use business telecoms
Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.
Case studies
Find out why some of our 85,000 customers love partnering with Aerial Direct, and what it has done for their businesses
The Client
July 30, 2026
Worcester Community Trust
Worcester Community Trust is a registered charity that runs six community hubs in the city of Worcester. Their hubs provide crucial facilities for community use, as well as activities and services that make a difference to the lives of thousands of local people every day, including the socially isolated, the lonely, victims of domestic abuse and the wider community.
The Client
May 15, 2025
CME Media & CME Automotive
They are a creative, results-driven marketing agency based on the South Coast of Hampshire in Lee-on-the-Solent.
Contact our team for support
Contact one of our friendly Aerial Direct advisors today if you have any questions or queries regarding your service, they are on hand and are available to help.
Live Chat
Support lines are open between
Monday – Friday, 08:30 – 17:30