Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
November 4, 2025
Aerial Direct Hits 200,000 Connections
Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.
September 15, 2025
How to setup your business mobile
Technology is relied upon more than ever. It’s the same from home life to the working world, and a business mobile.
July 23, 2025
Buying A Business Mobile: What You Really Need To Know
A business mobile is no longer a nice-to-have. With over 88 million mobile connections in the UK, well over the population.
Trusted by our customers
Charlotte Strover
Charlotte Strover, my account manager, dealt with an unexpected and significant mobile invoice, challenging the provider which resulted in the charges being subsequently dropped. Superb customer service! Would highly recommend Charlotte to friends/family.
Zeta Wright
1 day ago
Can’t praise highly enough!
I have been with Aerial Direct for several years now and they never fail to provide exceptional customer service, go the extra mile and no question or request is to much trouble. Always quick and easy to get common sense out of which is rare these days. Can’t praise highly enough!
Michelle Parsons
1 day ago
Simple
Simple, confident and easy to understand the helper. Pleasant and very helpful.
Dennis Jones
1 day ago
Prompt and efficient service
Prompt and efficient service Natasha was great the sim card arrived the next day and will be contacting you shortly when swapping to make the journey smooth
Nelson
1 day ago
The lady I spoke to was kind
The lady I spoke to was kind, patient and helpful. Got sorted what I needed to sort ◡̈
customer
1 day ago
Very helpful and understanding of the…
Very helpful and understanding of the situation
customer
1 day ago
Shannelle spoke clearly taking Time to…
Shannelle spoke clearly taking Time to ensure I understood what she was saying All my concerns were cleared up Thank you
Irene Saha
2 days ago
Every time when I bring up Aerial…
Every time when I bring up Aerial direct the people are so nice unkind to me and do help me out with my problems and they get sorted straight away which I am happy with Aerial direct are the best company to be with never had any problems from the people that I call on Anne direct very polite and well mannered Thank you.
customer
2 days ago
Precise Information
Your Lady was prompt and clear. She had all the answers for a confused old lady. Thankyou Guys.
Lorna Heath
2 days ago
Consistently good …
Friendly and effective service every time!
Ann Thompson
2 days ago
request dealt with and actioned within…
request dealt with and actioned within 1 minute.
GARY PENFIELD
2 days ago
My bill came through and it was over…
My bill came through and it was over £600! I was so stressed out with how I would pay for this. I called and Chloe gave me reassurance and has raised a case to get these chargers reversed. I am so grateful!
Karen Odoherty
2 days ago
It was lovely I got what wanted on the…
It was lovely I got what wanted on the phone she is so nice and helpful sorted out what I rang her for very nice lady indeed. That is what a person needs when ringing up with a problem someone who is polite and helps you .
Mrs Dawn Broadbent
2 days ago
Great personable service
Great personable service, very helpful.
Wallis converters ltdcustomer
3 days ago
Helped me alot with my knew phone
Helped me alot with my knew phone
MRS GLORIA WOODS
3 days ago
The adviser was very good and advised…
The adviser was very good and advised he was connected to 02 and would stay on the line until he got through to them. He said he would call me back if we got disconnected
Kathy Simpson
3 days ago
Everybody I’ve spoke to at aerial…
Everybody I’ve spoke to at aerial direct has been excellent. Very good service and very helpful!!
Mark Needham
3 days ago
Great customer service
Slavio was very helpful and a joy to talk to
customer
3 days ago
Good all round service
Good all round service. Staff are knowledgeable and explain everything fully, and let you know if there are any savings you can make on your bill. I had an issue recently with a scammer pretending to be 02. Aerial Direct customers services dealt with it quickly and with lots of reassurance.
Mandy Dormer
4 days ago
l was worried about the switchoff and left a message for someone to ring me back abd Millie phoned me this morning and re-assured me that everything was ok she was lovely and stopped me from worrying
l was worried about the
Mrs Ann Higgs customer
4 days ago
