Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 2, 2026
How to upgrade your business mobile
Are you wondering how to upgrade your business mobile? Our host Calum Lintott is joined by Guy Golding, a Mid-Market and.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
Trusted by our customers
Great service today from Aerial Direct
Great service today from Aerial Direct. I had an invoicing query which was explained really clearly. Thankyou
Nigel J
4 hours ago
Prompt response to my problem
Prompt response to my problem. Very helpful.
Susan Edwards
5 hours ago
Customer Care is second to none
Customer Care is second to none. The person who helped me, Manpreet Bhakar was incredibly helpful. He took time to go through everything involving the package being offered and all the details in full. Aerial Direct obviously train their staff well as nothing seems to much when asking questions, and I asked quite a few. On Manpreet Bhakar and customer service it rates 11 out of 10.
Alton Andrews
1 day ago
A genuine review on an excellent service
I received this opportunity to comment on how my call with AD went. Always more than happy to say my experience was excellent…because it is! I have been with AD for quite a while now and whenever I have needed help it has always been there. The customer service has always been 1st Class and the understanding and professional response is so appreciated; and always in a friendly manner. All issues have always been sorted so a very happy customer. My thanks to all the AD staff, today was Natasha, so helpful thank you!
PJ
1 day ago
Chantel was amazing really helpful…
Chantel was amazing really helpful polite and I enjoyed the conversation with her
John
1 day ago
Channel was very helpful and…an asset to aerial direct, if more of your staff are as good then wow your company is the bestl
Channel was very helpful and understanding,caring and wonderful lady
Jeffrey
1 day ago
Quick & easy painless
Quick & easy painless
Dean
1 day ago
there was very prompt response
there was very prompt response , i was impressed with the speed of action.
customer
1 day ago
Channel (I hope I spelt it right) was…
Channel (I hope I spelt it right) was brilliant. Professional and very helpful.
Rich Taylor
1 day ago
They were polite and helpful with the…
They were polite and helpful with the enquiry. Thank you
Peter Graham
1 day ago
Super
When I got through to speak Super helpful Direct to the solution Very efficient Incredibly polite Very good 8 bananas 5 stars
Michael
2 days ago
Excellent customer service.
Excellent customer service.
Louise
2 days ago
Good job well done !
Just a short note to say Manny did a first class job today ultimately ending in retaining a customer…. I had genuinely thought I had run my course with Ariel direct after several years …. I thought it was time to move on….. Manny nipped that on the bud ! Polite, professional, well informed and reassuring! Much Appreciated JT
John Thompson
2 days ago
A pleasant experience
A pleasant experience Efficient service
Chris Foot
2 days ago
Very helpful being a pensioner I found…
Very helpful being a pensioner I found the lady very informative.
Mrs Tancock
2 days ago
Extremely helpful person who did her…
Extremely helpful person who did her best to sort me out. She was knowledgeable and a good communicator. Excellent service
Mrs Suzanne Mary Jones
2 days ago
Helpful friendly assistant
Helpful friendly assistant Simple instructions Thank you.
Mr Geoff Abraham
2 days ago
I spoke to natasha
I spoke to natasha and told her I was confused with my bill, she explained everything to me in a lovely way that made it very clear to me
customer terri maitlen
2 days ago
Needed a new sim card
Needed a new sim card. sent out immediately, easy to activate
customer
2 days ago
Really helpful and knowledgeable…
Really helpful and knowledgeable customer service, even going to the trouble of calling back to check information was correct. Excellent! Would recommend.
MR SIMON WILLIAMS
2 days ago
