Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
January 2, 2026
The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?
The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.
November 4, 2025
Aerial Direct Hits 200,000 Connections
Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.
September 15, 2025
How to setup your business mobile
Technology is relied upon more than ever. It’s the same from home life to the working world, and a business mobile.
Trusted by our customers
Professional, Clear, no oversell
Excellent customer service without any hard sell. Very timely communication and the right amount of chasing – made it easy for me to move our quote forward for phones and internet in a large Charity with multiple users and a mix of volunteers and staff.
Jennifer Smith
8 hours ago
The lady I had the pleasure to deal…
The lady I had the pleasure to deal with was very friendly and ultra efficient. My query was dealt with very quickly.
Nigel Terrington
11 hours ago
Always excellent customer service!
Had a query about my direct debit & yet again the adviser who answered was friendly & efficient. I’ve don’t ring often but when I have it’s always been the same level of service. From my experience I have no complaints, just the opposite – thank you.
Julie
1 day ago
Very good exvelent i got yhe service i…
Very good excelent i got the service i was looking for.. the attention was excelent
Jorge
1 day ago
Lauren was very helpful and answered…
Lauren was very helpful and answered all my questions
customer
1 day ago
Efficient and friendly
My need was handled quickly, effectively and helpfully by the agent to whom I spoke.
customer
1 day ago
Easy to use web chat from which I…
Easy to use web chat from which I received a prompt resolution to my issue.
Ron Carter
1 day ago
Easy to use webchat and got an answer…
Easy to use webchat and got an answer quickly.
Ron Carter
1 day ago
All sorted!
The woman explained the issue to me very clearly. It was a bit complicated!
Sue Kerr
1 day ago
Mobile phone bill enquiry
I had a query on my mobile bill. The problem will be sorted out. The customer service were great and made the problem easy to deal with.
customer
2 days ago
Very helpful response to my query.
Very helpful response to my query.
David Kent
2 days ago
Excellent response to my query
Excellent response to my query
Brian
2 days ago
Millie was very helpful and polite 😊
Millie was very helpful and polite 😊
Andrew
2 days ago
Always very helpful
Always very helpful
Elizabeth Cock
2 days ago
Knowledgeable
Julie was helpful knew what she was talking about and answered my query
Kerry
3 days ago
Aerial direct
Very professional and polite and gave me easy solid advice on how to carry on regarding my problem.
Charles Adland
4 days ago
The lady i spoke to was very…
The lady i spoke to was very professional and answered all my queries keep up the good work.
customer
5 days ago
Aerial direct are very helpful
Aerial direct are very helpful. I spoke to an agent through WhatsApp and my query was dealt with quickly and effectively
Leche Ford
5 days ago
Very sympathetic and professional
Very sympathetic and professional
David
5 days ago
Fantastic customer service every time
Aerial’s customer service is consistently great – easy to contact – helpful operators
L Davy
5 days ago
