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Trusted by our customers
Most helpful young man
Most helpful young man, very polite also answered my question with professionalism. Thank you
Pamela Smith
8 hours ago
Very helpful with my issue
Very helpful with my issue
peter charge
12 hours ago
Positive experience
Very helpful, extremely polite, empatheticc and patient…( especially with us old fogies 🤗🤗) …I would like to make particular mention to both Jordan, and Chantelle, who between them guided me through my recent contract change with helpful professionalism.. both a pleasure to deal with…Lynne Ladden
BRYAN LADDEN
1 day ago
Happy with the customer service
I had an issue with sim card. They setup everything immediately. They speak clearly, so I could understand. Very happy with their customer service.
Lenita Shakthivel
1 day ago
A very helpful pleasant person the phone
A very helpful pleasant person the phone
Brian
1 day ago
Helpful and efficient.
I had a query regarding my O2 account. Very helpful agent on the telephone, I explained my problem, and it was sorted in no time. Very efficient and knowledgeable. Thanks.
Christine Elizabeth S
1 day ago
Nice to talk to a helpful person and…
Nice to talk to a helpful person and one I could understand . Thank you
Delia
1 day ago
Very helpful polite.
Very helpful polite.
Teresa Kendall
2 days ago
Great friendly and polite service…
Great friendly and polite service received today, every query answered and great customer care in helping me to also get a money back and a better deal moving forward.
Alison Foenander
2 days ago
The lady at Aerial Direct was extremely helpful. Thank you!
The lady was extremely helpful and activated our new SIM cards. She also advised me about esims. Thank you for all your help.
Jackie
2 days ago
Ifound it quite difficult to speak to…
Ifound it quite difficult to speak to an actual person but when I got one she was very helpful answering my questions with great patience.
Loretta
2 days ago
The lady I spoke to was lovely and very…☺️
The lady I spoke to was lovely and very helpful. I couldn’t fault her
Karol Kay
2 days ago
Friendly efficient and professional
Friendly efficient and professional
Andy Oades
3 days ago
Aerial were superb helping me get my…
Aerial were superb helping me get my phone up and running again with a new sim, at 75 years of age, I really needed their help. great service, thank you
Cherril Leese
3 days ago
The lady who we spoke to was very…
The lady who we spoke to was very helpful and we got our answers to the questions we asked
Audrey loughran
3 days ago
Sorting out an account problem
It was nice to talk to someone who understood my problem, and was able to sort it out with little fuss. Thank you
Raymond McNamee
5 days ago
Very helpful lady
Very helpful lady
customer
5 days ago
The person I spoke to was very friendly…
The person I spoke to was very friendly and sorted out my problem great advice and understanding
Simon Ward
6 days ago
Spoke to a lovely lady today
Spoke to a lovely lady today. Helped me out with my query. Very knowledgeable and sorted my query straight away. Thank you
Sandra Lyons
6 days ago
Sorted out everything on the phone
Sorted out everything on the phone
Danielle Hall
6 days ago
