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Trusted by our customers
Very quick response and resolution, from Lauren.
My Query was dealt with by Lauren very quickly via WhatsApp after first calling and being held in a long queue.
Marvia Francis-Robinson
7 hours ago
Very helpful customer service
Very helpful customer service
Jennifer Couper
7 hours ago
Amanda and vhanell were very helpful…
Amanda and vhanell were very helpful and got me sorted Much appreciated 👍
customer
1 day ago
Good service well done
The quick and efficient manner in which everything has handled from start to finish
Steve Sayers
1 day ago
I think this lady is the best her name…
I think this lady is the best her name was Julie and she sorted everything out for me. Phoned me back when she said she would. I just can’t thank her enough.
Mary
3 days ago
Very quick and polite service
Very quick and polite service
Paul newell
3 days ago
New to Aerial Direct
I am new to Aerial Direct and have found their staff to be extremely helpful and pleasant to deal with during the changeover process.
Bill Cummings
3 days ago
Aerial Direct goes above and beyond to help customers
Emma from Aerial Direct was extremely helpful in trying to sort out a billing issue with my o2 phone. O2 would not give me a refund for a call made to a premium number by mistake but Aerial Direct helped me out by refunding 1/3 of the spend.
Ged Hammel
4 days ago
Spoke to Casey who was so kind and…
Spoke to Casey who was so kind and extremely helpful
Sue
4 days ago
Lost a phone so they froze the number
Lost a phone so they froze the number, and issued a new sim card… very efficient!!
customer
4 days ago
Chanel was so personable and resolved…
Chanel was so personable and resolved my issue quickly & professionally.
Natalie Westbury
4 days ago
The assistance given by Flabio was…
The assistance given by Flabio was courteous and professional.
Mr Picketts
4 days ago
Solved problem fast and effectively
Had a issue and it was delt with fast and efficiently good service
Mr Peter Williams
4 days ago
Always very helpful and resolve issues…
Always very helpful and resolve issues quickly
Tony
4 days ago
Amanda was very helpful
Amanda was very helpful
customer
5 days ago
They call back when they say they will.
They call back when they say they will.
SEAN WALTER
5 days ago
Always polite and helpful
Always polite and helpful. Mike sorted my queries happily and efficiently.
Frances Walsh
5 days ago
Great customer service with clear…
Great customer service with clear communication. Your representative was polite, pleasant and professional.
MGK
5 days ago
Very friendly staff who were able to…
Very friendly staff who were able to answer my questions promptly and gave me helpful advice.
Diane
5 days ago
My query was answered quickly and…
My query was answered quickly and efficiently.
Darren Lacy
5 days ago
