Are you wondering how to upgrade your business mobile? Our host Calum Lintott is joined by Guy Golding, a Mid-Market and Corporate Account Manager with over a decade of experience, to walk you through everything you need to know. From when to upgrade to what’s required for a business contract, watch the video below for the full guide.
When to upgrade, the breakdown
- The requirements you have in a business mobile contract. Are you looking for a SIM-only contract or are you looking for the full package – handset and SIM together?
- How long do you think you’ll need your contract to last? Maybe you’d prefer a rolling monthly agreement to a fixed term? It’s up to you.
- Need some help? We’re always happy to lend a hand.
Getting a SIM-only or handset contract
- Review your current mobile setup and see how you want to proceed. Are you already on a SIM-only plan and have your own mobile? You may be choosing to get a brand-new handset for strictly business use. See what you’ve got and see where you want to be.
- If you’ve got your own handset, it could be your personal mobile or a business handset that is paid off, you may want to stick to that for lower costs but if you need something newer, a new handset contract will do you some good. There are usually some good deals about. We certainly offer some good deals as an official O2 partner.
The sign-up process
- You’ll have a chat with a business mobile professional who will help you identify your requirements.
- Look at costs and going through what you’ll be paying and for how long.
- Once you’ve found what you need, you’ll be sent an agreement to sign.
- Once agreed, your SIM and handset will be sent out and heading your way.
- When you’ve got it, it’ll just need quickly setting up and you can be on your way, chatting to customers or clients and organising your business communications in no time.
What’s needed for a business mobile contract
Guy outlines what goes into a business mobile contract, giving you full clarity before you dive in. He explains what you need to think about, the needs you have and how everything is setup, especially if you’re requiring a bespoke package. Again, we’re experts in that field, offering bespoke packages to fill your every need.
The Account Manager journey
If your account is large enough, you may be given your very own Account Manager. This makes the process easier if you’re looking to get a number of SIMs or handsets as it can be kept nice and tidy under one person. If you need a smaller solution, our amazing customer service team are perfect as they can slip into your account and assist, whether you’ve spoken to that particular agent before.
Take a look at our short video below for the full breakdown with Guy Golding. If you’re looking to get your very own business mobile, or SIM, get in touch and we can give you your personalised quote. Talk to you soon!