Upgrading your business mobiles can feel like a big job. One of those admin tasks you’ve been putting off. When you’ve got some free time next, it’s worth reviewing your business mobiles as they currently stand and see if how they’re set up is the most efficient. We suggest having a cup of tea or coffee to help you – it makes it much easier!
We’ll give you a hand, showing you how to amend your current situation – even a short version if you’re in more of a rush.
In a rush? Take a look at our cheat sheet
Click each step number to view the full section.
| Step 1 Check your current setup | Step 2 Figure out what you need | Step 3 Do your research | Step 4 Plan to switch |
| Review what you’ve got and the usage your SIM and mobile are getting. | Look at what you actually need and your regular data usage. | Search around and see what contracts and options are on the market. | Found what you want? Do mobile backups and plan when’s best to switch to your new SIM and mobile. |
Step 1: Check your current setup
Getting a new mobile can feel pretty exciting (like getting a present on Christmas), but it’s smart to do your research into which mobile to get. There are a few different types which you can consider, but the first step is to ask yourself a few different questions.
Are your contracts up for renewal?
Knowing when your contract is up for renewal is one of the most important steps, as it can be the difference between a normal renewal and having to pay a large fee for changing your contract early – called a termination fee. If it’s coming up soon, you’re good to go. You can start looking at your renewal options.
What’s working and what isn’t?
Get some real-world feedback on your current devices. If you use one yourself, then you’ll know how you get on with it and what could change for the better. If you’ve got a team that uses them, ask them some key questions to find out how they’re finding the current mobiles.
- Is the battery lasting for the full day?
- Is there enough storage on the device?
- Is the mobile fast enough to keep up with normal use?
- How is the call quality?
- Do you have enough data for standard usage?
Finding out the answer to these simple questions can make your life a lot easier and the task of shopping around a lot quicker.
Step 2: Figure out what you really need
Now you know what works well, and the pain points with your current setup, you can truly focus on your next mobile lineup. It’s easy to get distracted by the latest and greatest features available on the market but it’s the mobile which perfectly fits your specific business requirements that you need to find.
The hardware itself
The key thing we can’t emphasise enough is not everyone needs a top of the line mobile. That can be the mistake which can cost you dearly. Get ones which fit the needs of those who use them.
Software and security
The next step is looking at the software and security. What software does your team typically use, as it’s best to make sure your current and new software are compatible with each other. If you’re working across Apple and Google, it is possible for it to work seamlessly; you’ll just need to go down the Google route. Within their tech ecosystem, there are shared calendars and Google Drive to keep you connected.
Security is another big one. Modern smartphones come with security features like biometrics (face scan and fingerprint scanning) and encryption. These are the main ways to secure your device and it’s worth getting those set up ASAP. It’s better to be safe than sorry.
Step 3: Do your research and compare deals
Now’s the time to do a bit of window shopping. With your prior research complete, you can have that at your side whilst you explore your options. It might sound easier to stick with your current provider, but it’s worth looking into other options. There could be new customer discounts or a generally better deal. Searching around can really pay off!
Compare networks and plans
The price might pull you in, but you should check the other factors – data, calls and texts, coverage and aftercare.
- Data: Get the right amount. Don’t overspend on wasted limits.
- Calls and texts: Look for unlimited as that’s the standard nowadays.
- Network coverage: Ensure you get a good connection where you need.
- Aftercare: It’s always good to be looked after when you need it.
Look at different ways to buy
While 24 or 36-month handset contracts that combine handset and SIM are common, there are other ways to sign up for a new contract. Some of which save you money in the long run if you’re willing to go down those routes.
- SIM-only: If you’ve got a handset already, go for a SIM-only. You don’t always need a flashy new handset.
- Leasing: Some providers offer leasing, where the upfront costs are lower and sometimes include maintenance and support.
- Buying outright: Like SIM-only, you can get a SIM-only contract and buy a new mobile outright. It’ll be a lump sum at the start, but if you’re able, it’s always nicer to see lower SIM-only monthly costs coming out.
Step 4: Plan for a smooth switch
You’ve made your decision, now it’s time to ensure for a smooth transition. A little bit of planning can go a long way – you don’t want extended downtime or any disruption to your business!
Schedule the rollout
Choose a time which best works for you when a switch shouldn’t cause too many interruptions. Typically, a Friday afternoon may be a good one for you. It also gives your team a couple of days to get used to the device before you get started on Monday morning.
Back-up everything
It’s worth making sure you do backups anyway but it’s especially important if you’re switching handsets. Back up all your bits on the old devices ready to move to the new one. Most phones run on the cloud but anything local, back it up so you don’t lose it.
Set up the new phones
Before the new handsets are handed out to staff, or before you start using one yourself, get it business-ready. Install the necessary security software your business may use, business apps and email accounts. This can save time when putting it in to use and thanks to manufacturers, the setups shouldn’t take too long. Just a simple step-by-step process which shouldn’t take longer than a few minutes.
You should be all setup and ready to go. By taking it one step at a time and working through our guide, the process should seem less daunting. Equip your team with the needed tools to do a smashing job. If you’re looking for some additional assistance or you want a new SIM or handset, we’re happy to help. Our Aerial Refresh team have helped thousands of businesses get what they need.
FAQs
Check when your contracts are ending and ask your team how the current features operate, such as battery life, storage and speed. It could produce some clear indications that an upgrade may be due.
It makes more sense to match the phone to a person’s role. Most may not need advanced features, so a cheaper option would make more sense.
Make sure the plan includes enough data for your usage and always make sure to check network coverage maps to ensure you have strong connection when you need it. Ofcom have a nifty mobile coverage checker on their website.
No, you can choose from a few options when upgrading, such as SIM-only deals, leasing or buying phones outright. This gives you flexibility to get what you need when it’s time to upgrade.
Plan the switch for a quieter time and make sure all devices are backed up. It makes the transition period a lot easier and smoother.