The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?

The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your company has probably grown and changed over the past twelve months, and there’s a good chance your mobile plan hasn’t kept pace. The good news? You can figure out whether you’re on the right tariff in just five minutes.

Here’s what we’ll walk you through:

  1. Check your data usage
  2. Review your call and text usage
  3. Assess your roaming requirements
  4. Evaluate your handset situation
  5. Look at cost control features

1. Check Your Data Usage

This is the big one. If you’re consistently running close to your limit or going over your allowance, you’re likely racking up extra charges that could be avoided with a better-suited plan.

Log into your O2 Business account or check your recent bills to see your average monthly data usage. If you’re hitting your limit or exceeding it most months, you need more data in your plan – it’s usually more cost-effective to upgrade your allowance than to keep paying overage charges.

Don’t forget to look at individual users too. If some team members are constantly maxing out while others have plenty to spare, a shared data pool might be a smarter solution that ensures everyone has what they need without anyone hitting limits.

2. Review Your Call and Text Usage

With video calls, WhatsApp, and Teams becoming the norm, your communication patterns have likely evolved – but that doesn’t mean you need less.

Check whether your current allowance is keeping up with how your team actually works. Are team members running out of minutes? Do you need unlimited calling to support client relationships? If you’re finding that calls still play a crucial role in your business, make sure your plan reflects that reality.

3. Assess Your Roaming Requirements

Your O2 Business plan includes EU roaming as standard, which is brilliant if your team travels to Europe regularly. But if you’ve started doing more business further afield – think US, Asia, or Middle East – you’ll need additional roaming bolt-ons to stay connected without nasty surprises on your bill.

As your business expands internationally, make sure your mobile plan expands with it. The right roaming coverage means your team can work seamlessly wherever they are.

4. Evaluate Your Handset Situation

Are your devices still doing the job, or are team members struggling with cracked screens, poor battery life, or phones that can’t handle the apps they need?

If handsets are coming up for renewal or replacement anyway, now’s the time to think about whether your plan structure still makes sense. You might benefit from upgrading to newer models with better battery life, improved cameras for video calls, and the processing power to handle modern business apps smoothly.

5. Look at Cost Control Features

Does your plan have cost caps, barred premium numbers, or usage alerts set up? These features can prevent unexpected charges and help you stay on budget throughout the year. If you haven’t activated them yet, they’re worth implementing to give you peace of mind and better visibility over your spending.

Ready to Make Changes?

If your five-minute review has highlighted areas where your plan isn’t quite right, we’re here to help. Whether you need to increase your data allowances, add roaming coverage, upgrade devices, or restructure your mobile package, our team can guide you through the options.

Visit our contact page to get in touch, or give us a call on 01329 558 558 (Monday to Friday, 8:30am to 6:00pm). We’ll make sure your business mobile plan works as hard as you do in 2026.