Trusted by our customers

Lady was helpful and sorted my query…

Lady was helpful and sorted my query quick and efficiently

Exceptional experience

I never leave reviews but I spoke with Craig to renew my contract with o2 and had the best experience I have had with a sales rep. I don’t believe they are on comission but should be as they are not typical sales agents they really listen and care to get you the outcome you need. I had debt issues which I explained and he managed to sort me a new phone without a hard credit check under any finance and also saved me some money. I got some helpful advice and couldn’t be happier. This company is doing something right and sets it apart from many others, sales people who actually care who would of thought!

Good price with a good reputable company

Good price with a good reputable company

Great Customer Service

I spoke to Natasha. She was so kind to me as I’m am a OAP and asking questions about roaming charges. She explained everything very clearly and even asked about my holiday. Great Customer Service!!

I had only a small issue but it was…

I had only a small issue but it was solved quickly and easily.

Travel Question

Once the phone was answered the agent was very helpful and my question was dealt with in 3 minutes Excellent service

The lady i spoke to was very polite and…

The lady i spoke to was very polite and helpfull

A great experience from start to finish

Great to work with an advisor that understands my requirement, was able to provide a number of solutions and worked with me to get what is best for my new business.

I gave 5 star because they are honest…

I gave 5 star because they are honest and great

Lady was lovely and very understanding…

Lady was lovely and very understanding of me coz of my dementia

Professional, Clear, no oversell

Excellent customer service without any hard sell. Very timely communication and the right amount of chasing – made it easy for me to move our quote forward for phones and internet in a large Charity with multiple users and a mix of volunteers and staff.

The lady I had the pleasure to deal…

The lady I had the pleasure to deal with was very friendly and ultra efficient. My query was dealt with very quickly.

Always excellent customer service!

Had a query about my direct debit & yet again the adviser who answered was friendly & efficient. I’ve don’t ring often but when I have it’s always been the same level of service. From my experience I have no complaints, just the opposite – thank you.

Very good exvelent i got yhe service i…

Very good excelent i got the service i was looking for.. the attention was excelent

Lauren was very helpful and answered…

Lauren was very helpful and answered all my questions

Efficient and friendly

My need was handled quickly, effectively and helpfully by the agent to whom I spoke.

Easy to use web chat from which I…

Easy to use web chat from which I received a prompt resolution to my issue.

Easy to use webchat and got an answer…

Easy to use webchat and got an answer quickly.

All sorted!

The woman explained the issue to me very clearly. It was a bit complicated!

Mobile phone bill enquiry

I had a query on my mobile bill. The problem will be sorted out. The customer service were great and made the problem easy to deal with.

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Based on 18,255 reviews

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