Trusted by our customers

The representative I spoke to explained…

The representative I spoke to explained my situation clearly and politely. He also came up with a solution that was also explained clearly. Overall I was very happy with the service I received.

Very quick

Very quick, easy and efficient. Thank you

Just that I got a fast response

Just that I got a fast response And got my problem solved very quickly

Questions and knowledge

Very helpful when you speak to them on Telephone, always answered quickly and politely, no question is a problem to them . Very helpful on understanding usage of Mobiles.

Fantastic lady helped a lot

Fantastic lady helped a lot, went out of her way to help

Very helpful pleasant to deal with

Very helpful pleasant to deal with

Really helpful and no query was too…

Really helpful and no query was too much. Sorted out the issue I had efficiently and professionally. The person I dealt with is an excellent example to the company.

Quick and easy.

Quick and easy.

micheal was very helpful and friendly…

micheal was very helpful and friendly sorted my problem

Very helpfull and clear

Very helpfull and clear

Chanel was very helpful and friendly.

Chanel was very helpful and friendly.

Simple Easy advice over the phone to a…

Simple Easy advice over the phone to a UK call centre.

Phoned Aerial Direct as regards my sons…

Phoned Aerial Direct as regards my sons sim card as he was having problems with it. Every person we spoke to was so very helpfull and sored the problem out.

Very helpful and professional,

Very helpful and professional, Extremely knowledgable about products.

Above and beyond!

Shannelle the call operator went above and beyond to help me today. She put me on hold to get sign off from her manager, but checked in with me to explain they were still working. She saved me a good deal of money and was friendly and courteous throughout.

Answered my question and was very…

Answered my question and was very helpful with his explanation

Customer service is brilliant

Customer service is brilliant

Very professional n friendly

Very professional n friendly, gave good advice

Really helpful

Really helpful, friendly and efficient.

Great service

Emma was really patient with this old technophobe and I have the perfect handset/network for my needs

trustpilot-stars

Based on 18,135 reviews

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