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Trusted by our customers
Jasmine was very supportive
Jasmine was very supportive. She explained everything so nicely. I am very happy with the service she provided.
Hussain
1 day ago
Chantelle was very helpful pleasant and…
Chantelle was very helpful pleasant and made the experience to talk easy
Patricia Paterson
1 day ago
Helpful
Thanks Millie for the call,your explanation was clear and you were very professional.
Wura
1 day ago
Very easy to contact
Very easy to contact. It’s a UK phone number no call centre. Get immediate assistance and advice
customer
1 day ago
Excellent customer service
The man on the end of the phone understood what I was saying and went above and beyond to sort my problem out. Thank you
Wendy Venn
1 day ago
Very efficient from Sandra.
Very efficient from Sandra.
JOHN KING
2 days ago
Great experience with kasey today…
Great experience with kasey today helped me solve an issue going forward Great customer service from Start to finish Thank you
John Wheeldon
2 days ago
Really friendly and helpful
Really friendly and helpful
Sally
2 days ago
I had the pleasure off talking too tim…
I had the pleasure off talking too tim who was a gentleman, very helpful and great musical taste 👌 tornado off souls 😀 \m/
Ivan
2 days ago
Lauren was so helpful on the live chat
Lauren was so helpful on the live chat, i needed help with our contract and data plan and she made it so easy and simple! incredible customer service and quick solutions presented. Thanks again lauren X
Jodie
2 days ago
Great service ,explained all that I…
Great service ,explained all that I needed to know
Michael squires
2 days ago
I was concerned about my data roaming…
I was concerned about my data roaming costs, but ariel direct sorted it out, no problem.
Steve Westerman
2 days ago
All went smoothly
All went smoothly
Joanna Lach
2 days ago
Excellent Service!
I wasn’t sure how my call would go when I rang, but Chanel was excellent. She immediately put me at ease, clearly explained what could be done, and then proceeded to deliver. She managed my expectations with aplomb and was cheerful, positive and professional throughout. Most importantly, she called me back with the results of her work exactly as promised. This was excellent customer service from start to finish.
AA
2 days ago
The service I have received whenever I…
The service I have received whenever I have engaged with the team at Aerial-Direct is exceptional, and puts to shame the service of the network providers they represent.
Demie
3 days ago
Good understanding of my requirements
Good understanding of my requirements Questions answered promptly
Mr Rory Lark
3 days ago
Quick ring back, no musac.
Quick ring back, clear polite helpful response, very good. A new SIM sent quickly and now connected. (Generally wish names were spoken more slowly to save asking for repetition!)
Mr Stuart Whateley
3 days ago
Answered query quickly
Answered query quickly
customer
3 days ago
The person I spoke to
The person I spoke to, extremely helpful and not some foreign call Center
customer pepe parra
3 days ago
Great customer service
Great customer service! Jarred Rees was fantastic on the call in helping me resolve my query!
customer
3 days ago
