Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
February 3, 2026
How To Choose The Right Business Mobile Provider
Running a business in today’s digital landscape means staying connected is non-negotiable. Whether you’re a sole trader answering emails on the.
January 2, 2026
The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?
The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.
November 4, 2025
Aerial Direct Hits 200,000 Connections
Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.
Trusted by our customers
Really quick response
Really quick response from Millie
Wendy
1 day ago
The young lady was extremely helpful…
The young lady was extremely helpful and provided excellent advice.
Mark Carpendale
1 day ago
Fantastic service as always
Fantastic service as always, spoke to Charli, very very helpful lady who answered my question about my account and the recent changes made to clarify things
Sarb
1 day ago
Great company
Went online for a callback and the next morning it was there perfect service.
DANIEL WILSON
1 day ago
Great service from Jason!
Jason was very informative, answered all my questions and was very efficient with providing assistance and all the documents required. Made the process very smooth.
Julie Dawkins
1 day ago
Very helpful and pleasant
Very helpful and pleasant
Duncum
1 day ago
Upgrade guidance…
I was advised concisely which clarified my upgrading enquiry. I will follow the instructions given to me to activate my new sim when in arrives tomorrow.
Christopher Cook
1 day ago
Friendly helpful service
Friendly helpful service
Mr Stu
1 day ago
Billing issue
Explained the issue once, and it was sorted in 5 mins. Person was very helpful.
JA, Surrey.
1 day ago
Millie was very helpful in resolving my…
Millie was very helpful in resolving my problem. I raised a query via WhatsApp and Millie called back understanding the problem and with the resolution already in place. Efficient and polite, can’t ask for more than that!
Lorna Campbell
1 day ago
Had a very helpful and patient service…
Had a very helpful and patient service which made me feeat ease. She was cheerful all through the call
customer Michael Waterman
1 day ago
I had a scam saying they was 02 and I…
I had a scam saying they was 02 and I put the phone down and then phoned Aerial Direct as they are part of 02 too.I told them about it and they said I did the right thing in phoning them and that it was a scam. After that I spoke to the lovely gentleman about my bill not showing discount and he kindly went through it all with and reimburse me 3 months and set all it up for me again. I was pleased with service and it gave me peace of mind too. I have been with 02 for years and never ever had any problems and I would deeply recommend them 💯🙂
Fay
2 days ago
Happy with services
Staff was kindly spoken and my issues resolved in a respectful manner and quickly
Mrs sabia
2 days ago
Everyone so helpful
Everyone so helpful, thank you 😊
Linda Hodgkiss
2 days ago
Use the live chat service
Use the live chat service. Super simple and was quickly chatting to a customer service lady called Katie.
Elaine Jennings
2 days ago
Great customer service
Customer Service lady was very helpful and thorough
Milton keynes
2 days ago
The operator I spoke to
The operator I spoke to, Jasmine, was very understanding and dealt with my enquiry, very efficiently. She was very polite and it made my task easier. Thank you.
Mrs Christine Brown
2 days ago
Jack R gave the most excellent customer…
Jack R gave the most excellent customer service. He was clear, concise and patient. He was successful in finding me a great deal and is a natural salesman. His approach was appreciated and he is the best advisor I’ve spoken to in ages
Holly H
2 days ago
Shanelle is an asset to Aerial Direct
Shanelle is an asset to Aerial Direct. She was extremely efficient and helpful. She even took the time out to speak about her homeland, since I had lived there. Definitely a very friendly and warm individual. Thank you so much, Shanelle, for your assistance today (03/02/2026).
GBNI
2 days ago
Help with charges
Gentleman was so good and sorted the problem quickly.
Wendy
2 days ago
