Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
August 3, 2026
Case Study: Worcester Community Trust
We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.
July 24, 2026
How different industries use business telecoms
Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.
Trusted by our customers
Question to my phone on holiday
Tim was able to reply to my questions I had making me feel better about myself.
Mrs Tina Rolfe
1 day ago
Great service
Great service. Easy to get what I needed.
Mr Andrius Davidenas
1 day ago
Great customer service by Mandy
Great customer service by Mandy
Francesca
1 day ago
Everything got sorted 👌
Everything got sorted 👌
Sharon Longley
1 day ago
Amazing customer service !!!
Amazing customer service !!!
Andrei P
1 day ago
Professional and friendly
Professional and friendly. Gave clear advice.
Paul Makin
1 day ago
Very helpful
Very helpful. Resolved my query!
Mrs. Kathy Symons
1 day ago
The operator was fantastic and helped…
The operator was fantastic and helped me with everything that I needed thank you again
Nicki Welsh
1 day ago
Very friendly young lady who resolved…
Very friendly young lady who resolved all my issues in a Professional and helpful Manner. Many thanks
Mr Michael Nankervis
1 day ago
I phoned to ask about my bill
I phoned to ask about my bill which was £47 more than any other bills I normally have . A lovely lady called Amanda was incredibly patient with me and explained what had happened she also suggested putting a ‘cap’ on my account which she did straight away for me . Amanda said she would put a request in for a chargeback . I had a text from aerial this morning asking me to get in touch . I phoned a spoke to a lady who said it was Amanda who o had dealt with on my first call and she was sitting opposite her I asked her to thank her so much she was so lovely. I was asked if I would fill in a report to say how I was dealt with . They were amazing.
Joy Young
1 day ago
Very friendly and helpful nature of…
Very friendly and helpful nature of Sandra
Simon Tinker
1 day ago
Phone was answered quickly
Phone was answered quickly. Delightful assistant understood my issue, and solved it in less than 2 minutes. Thanks.
Howard Robbins
2 days ago
The staff i was talking to were very…professional
The staff i was talking to were very helpful and cheary and very professional thanks very much
William Blakely
2 days ago
BEEN-WITH THESE GUYS MUST BE 20 YRS…
BEEN-WITH THESE GUYS MUST BE 20 YRS NOW, ALLWAYS BEEN VERY-GOOD THEY GO THAT BIT FURTHER FOR YOU VERY HAPPY, WOULD RECOMMEND TO ANYONE WELL DONE ALL
John Clark
2 days ago
Very helpful very polite
Very helpful very polite
V S
2 days ago
Bailey very helpful and informative – Great customer service 🙂
Bailey very helpful and informative. Great customer service.
Sam
2 days ago
Tim himself
Tim himself. Very helpful and no trying to bamboozle me. Just listened to my request explained what he could do and the additional cost. Excellent service and very pleasant manner.
Lorna McMeekin
3 days ago
My problem is always resolved by the…
My problem is always resolved by the end of the chat.
Rona Davis
3 days ago
I had a problem with my signal
I had a problem with my signal , I raised the problem with aerial direct and millie sent out a new sim card the same day, the helpful whatsapp chat made activating the new sim card easy also with Lauren been really helpful and tentative, I have never had a problem with the aerial direct team they always go above and beyond
Connor Ariss
3 days ago
I FOUND THE EXPERIENCE VERY HELP FULL…
I FOUND THE EXPERIENCE VERY HELP FULL TO INCREASE MY DATA AND STOP IT GOING OVER 100.ALL VERY GOOD
Mr A Parry-Jones
3 days ago
