Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
April 23, 2026
Samsung vs Apple: Which is better for business?
The battle of Samsung vs Apple has been around as long as smartphones themselves. People have been discussing which is best,.
April 22, 2026
Travelling this summer? What you need to know about roaming & international costs
The sun is shining, the ice cream van is doing the rounds, and you can almost taste the salty air. It’s that.
Trusted by our customers
Solved problem fast and effectively
Had a issue and it was delt with fast and efficiently good service
Mr Peter Williams
4 hours ago
Always very helpful and resolve issues…
Always very helpful and resolve issues quickly
Tony
5 hours ago
Amanda was very helpful
Amanda was very helpful
customer
1 day ago
They call back when they say they will.
They call back when they say they will.
SEAN WALTER
1 day ago
Always polite and helpful
Always polite and helpful. Mike sorted my queries happily and efficiently.
Frances Walsh
1 day ago
Great customer service with clear…
Great customer service with clear communication. Your representative was polite, pleasant and professional.
MGK
1 day ago
Very friendly staff who were able to…
Very friendly staff who were able to answer my questions promptly and gave me helpful advice.
Diane
1 day ago
My query was answered quickly and…
My query was answered quickly and efficiently.
Darren Lacy
1 day ago
Always great
Always great never had a problem with them
Mr ratcliffe
2 days ago
Sim card
The person who i spoken to today was a very polite very helpful a explaining how long the new sim will take to put in my phone
Colin Cooper
2 days ago
Clair was absolutely fantastic so happy…
Clair was absolutely fantastic so happy and friendly. She had everything sorted in under two minutes. A total asset to an already great company.And no long waits listening to music. Call answered and talking to her in under 45 seconds.
ML
2 days ago
Natasha,
Natasha,the lady I spoke to this morning regarding my O2 bill,was very pleasant, helpful and explained the reason my bill was as it was .
tony spurway
2 days ago
A Great Ambassador
I spoke to a lovely, lovely lady – Amanda – on Tuesday 28th April. Amanda was so cheerful, explained everything to me in a way that I understood and she was very knowledgeable. It was refreshing talking to Amanda – she put me at ease with her lovely mannerisms. Amanda is a great Ambassador for Aerial Direct.
Mrs Fiona Westgarth
2 days ago
Very helpful understanding when a issue arose abd dealt with very professional
Very helpful
Mrs Kathryn Whalley
3 days ago
The customer service person I dealt…
The customer service person I dealt with was very helpful and answered all my questions. Finished by saying any problems with switching info from old to new phone, then to just them a call and would explain step by step
customer
3 days ago
This company is always very helpful
This company is always very helpful and much easier than dealing with O2 directly for your mobile account.
customer
3 days ago
Lauren was very helpful and managed to…
Lauren was very helpful and managed to resolve issues I’ve been having with my account.
Miranda Parry
3 days ago
Amanda was very friendly and helpful
Amanda was very friendly and helpful. Thank you!
Bob Hughes
4 days ago
Great service
The advisor was well informed, very helpful and friendly
Gavin Lee
4 days ago
The customer service i received was…
The customer service i received was very helpful!
Sally-Ann Houlston
4 days ago
