Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
Trusted by our customers
Thorough professional service
Friendly yet professional service. Responded to my query fully. Happy customer!
Sara k
1 day ago
Top service
Top service
Vasko spasov
1 day ago
Flavio was wonderful
Flavio was wonderful, friendly, professional and answered my query perfectly. Grazie
CAX
1 day ago
All was explained clearly to me .
All was explained clearly to me . Kim was very reassuring and friendly
Melanie
1 day ago
Very helpful and easy
I was concerned about over usage and 1 call put my mind at rest. Very helpful. I found using the website to contact easy and the lady I spoke to was very helpful. Answered all my questions.
Carole
1 day ago
I wanted to thank Ariel for generously…
I wanted to thank Ariel for generously supporting us on the mistakes by myself and others that unwittingly led a newly arrived 10-year-old Gazan refugee to unknowingly incur a £3k data bill. Our account manager, Liam Chapman has been brilliant in dealing with this. We have decided to leave Ariel for several reasons. Many of these, I think in hindsight were our internal communications. Had I engaged with Liam earlier; then, I strongly suspect we would have stayed. We will reengage on renewal and I recommend them.
Martin
1 day ago
Answered my questions quickly and…
Answered my questions quickly and thoroughly.
nigel walker
1 day ago
Brilliant customer service
I’m really grateful to Bailey who took my call yesterday. I had – unintentionally! – run up a huge bill, completely not understanding that tethering my laptop would cause this. I was a bit in shock.. He was brilliant. Really clear, very reassuring – and while he couldn’t promise I’d be reprieved from the cost this mistake might make, he promised to call back with in 2 days. In just over 24 hours, Bailey called back – it had all been sorted – I can’t tell you how relieved I was. He has been really helpful in putting into place the safeguards to making sure this won’t happen again, and very clearly explained what I’ll see with the next bill. So good,
leon clowes
2 days ago
Fantastic service
So helpful and informative and sorted my problem straight away. Very friendly.
Mr Richards
2 days ago
Information re IMEI details
The service was excellent and very professional and I was given the information that I needed so I could proceed with an insurance claim re my broken phone.
Mr Wilkinson
2 days ago
I needed advice regarding “Rest of the…
I needed advice regarding “Rest of the World 24 hour pass” .. The customer support response was very quick and helpful. Thank You 🙏
Steve Kerr
2 days ago
Very friendly and very helpful
Very friendly and very helpful
Col – Business Customer
2 days ago
Quick response to my query
Quick response to my query! Confident well informed staff! Worthwhile making a review for!
Kelvin Linsley
2 days ago
Very friendly and helpful service as…
Very friendly and helpful service as always.
customer
2 days ago
so helpfull solved in a few minutes
so helpfull solved in a few minutes
Martin Hamilton
2 days ago
Everything was quick and easy.
Everything was quick and easy
Patricia Woodhouse
2 days ago
Excellent customer service
Customer service was excellent sorted out my problem in a second.Well impressed
CollectPlus Customer Babs
3 days ago
Very helpful with regards to getting my…
Very helpful with regards to getting my sim card activated and it went through very quick
Brian Vinton
3 days ago
Game me answers very quickly via a…
Game me answers very quickly via a ring-back. Very polite and helpful staff. Actual HUMAN contact!
angela
3 days ago
My experience was extremely pleasant
My experience was extremely pleasant! Kim was very helpful and and answered my question successfully A very helpful person and even had time for a joke!!!
Mr M
3 days ago
