Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
February 12, 2026
The benefits of 5G for business mobiles
The world is changing at a fast pace and businesses need to stay up to date; they especially need to be responsive.
February 3, 2026
How To Choose The Right Business Mobile Provider
Running a business in today’s digital landscape means staying connected is non-negotiable. Whether you’re a sole trader answering emails on the.
January 2, 2026
The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?
The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.
Trusted by our customers
Sim card problem.
I explained my problem to your colleague and within a few minutes the problem was resolved. I was treated very civil and politely.
MR JOHN QUERNS
9 hours ago
I have been with Aerial Direct for a long time.
I have been with Aerial Direct for at least 20 years. Whenever I need help the Staff have always been very helpful & sorted my questions super quick. Charlie was particularly helpful, as she always has been in the past. I highly recommend Aerial Direct & Charlie of course! Thank you. Susan x
Mrs Sue Lipscomb
1 day ago
Phone call from Millie Aerial Direct…
Phone call from Millie Aerial Direct explaining the problems 02 are having with their billing system
customer Alan Jones
1 day ago
lovely helpfull staff member.
lovely helpfull staff member. sorted out my issue easily.
RUSSELL LYONS
1 day ago
“EXCELLENT” Service
“EXCELLENT” Service , Emily was very helpful and sorted my problem out for me. Very pleasant , very clear explaining to me. Thank You Emily for your help xx
Janice
1 day ago
Lady I spoke to was incredibly helpful…
Lady I spoke to was incredibly helpful and friendly and went above my questions with relevant information.
JOHN
1 day ago
Good callback service so you don’t have…
Good callback service so you don’t have to wait in a queue. Nice and helpful staff
PETE HOLT
1 day ago
Prompt and friendly service.
Prompt and friendly service.
customer
1 day ago
Quick and easy
Quick and easy
Daniel Land
1 day ago
Great customer service
Spoke to Jasmine today who was professional, patient and friendly.
M.T.
1 day ago
I’ll recommend Arial Direct
I’ll recommend Arial Direct Over many years they’ve always provided an excellent reliable efficient service
Antoine Robin
2 days ago
Sam and Muneem previously both have a…
Sam and Muneem previously both have a fantastic knowledge of Keevio and IP Cortex. Thanks for being there. James 01489 532530
James
2 days ago
I am extremely happy with the outcome…
I am extremely happy with the outcome of my enquiry as a 77 year old l am very unfamiliar with the operations of my mobile phone and was stunned when the amount was taken from my account. I am happy this can never happen again.
Elaine Easom
2 days ago
Exceptional customer care …
Shanelle was so helpful and friendly and sent me information and then called back exactly when she said she would. She restored my confidence in the company as I’d previously left messages but no calls were returned. She took ownership and explained the options to me and then followed up with the call. Her caring manner was apparent too. She is a very valuable member of staff and would be exceptional in providing training in customer care to other staff members something which is sadly lacking today. Excellent service Shanelle
Kate Gibson
3 days ago
Very good
Very good. Prompt and query resolved quickly.
Heather Wilson
3 days ago
Friendly and solution focused support
Friendly and solution focused support, thank you!
customer
4 days ago
About my contract
The experience was quick and informative. Lauren was the girl I spoke to, she was very helpful, polite, professional and quick response. All my questions were answered quickly and fully explained giving me confidence going forward
Gillian Warnock
4 days ago
Sandravwas a great help with everything…
Sandravwas a great help with everything I needed and was a pleasure to talk to
Ian Seymour
4 days ago
Outstanding
The service I have received from Aerial Direct and, in particular, recently, their representative Amanda, has been outstanding. In my experience the work of this company and its members is consistently professional, diligent, attentive and courteous. I cannot recommend it highly enough.
Nic Garnett
4 days ago
Quick and efficient to resolve the…
Quick and efficient to resolve the problem. Thank you
Vanessa
4 days ago
