Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
Trusted by our customers
My query was dealt with quickly and…
My query was dealt with quickly and professionally.
Mrs D Smith
1 day ago
Yesterday o2 staff were terrible today wonderful
Yesterday I was on a friends mobile as my phone did not work I gave my old SIM card number and the person kept repeating the incorrect numbers 3 times I told her the correct numbers and she said there was nothing she could do, I was on the phone on and off to o2 for three hours, but today the person was lovely and solved everything in 10mins gold star for her
Michael Ralph Melton
1 day ago
Great service
Great service, call back was quick. The service operator was super polite and very helpful. She gave me good advice
Lisa Duke
1 day ago
The advisor was really helpful
The advisor was really helpful, polite and sounded interested in helping me. Nice telephone manner. It was good to speak to someone who wanted to help as opposed to a mono tone, I cant be arsed person with no telephone manner.
Jason
1 day ago
Clare was very helpful and efficient
Clare was very helpful and efficient. Solved my problem in no time. Thank you 😀
Kevin Link
1 day ago
Provided excellent service.
Provided excellent service.
customer
2 days ago
Lauren was very friendly and helpful…
Lauren was very friendly and helpful and sorted my issue
Val
2 days ago
Very good service
Very good service, also the stuff professional and helpful
Ermal Karakushi
2 days ago
Very helpful and friendly service team
Very helpful and friendly service team. Resolved my query quickly and professionally. Thanks Tim.
CAMPBELL
2 days ago
Faanelle was very helpful and reassuring
Faanelle was very helpful and reassuring
Pat March
2 days ago
Customer service outstanding
Customer service outstanding
Mrs Fiona Kerr
2 days ago
Lady was very friendly and efficient
Lady was very friendly and efficient
Elizabeth
2 days ago
Called to get new SIM card registered
Called to get new SIM card registered, girl helped with how to set up my new phone and new SIM card Excellent service
Mrs Siberry
3 days ago
Good Service. Sorted my issue Immediately
Good service after being transferred from o2. Sorted my issue immediately.
Ben
3 days ago
I had a larger than expected bill
I had a larger than expected bill, through my own mistake, so called and spoke to Kim – take a bow! Knowledge and helpful she sorted me a preferable contract tariff and helped with the bill issue. So good to call a number and speak directly to a person able to help – I just like Aerial Direct!
Mark Edmunds
3 days ago
The guy called Henley (or Heily- sorry…
The guy called Henley (or Heily- sorry if I misunderstood of his name 🙏) was listening to me carefully and sincerely throughly the call in good manner 😃. I wish if I could catch him at next time when I need your help!! Thank you
Mrs JN
3 days ago
Excellent service
Excellent service, resolved my solution straight away went out of their way to help and excellent customer service. Many thanks once again
Christine w
3 days ago
Kim and Kaine were both very helpful
Kim and Kaine were both very helpful. I had to speak to both of them, as they work in different teams. I would recommend Aerial Direct. They are helpful, friendly and will work with you to provide you with the best outcome.
Debra Gribbon
3 days ago
Had an issue with my bill
Had an issue with my bill, rang the team and they said they would review with O2 and get back to me. They did just that and sorted the problem out. Very pleasant to speak to and professional. Great service.
Dave Flooks
3 days ago
Super friendly and great communication skills
The operator was super friendly, with great communication skills and solved my issue quickly.
Matt
3 days ago
