Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
February 24, 2026
A guide to the newest mobiles in 2026
“There’s so many new mobiles on the market – where do I even start?” We hear this a lot, so you’re.
February 18, 2026
Top 5 business mobiles of 2025
Every year, new mobiles come out and it may make you wonder – “How popular are the new mobiles on the.
February 12, 2026
The benefits of 5G for business mobiles
The world is changing at a fast pace and businesses need to stay up to date; they especially need to be responsive.
Trusted by our customers
A great service
A great service, to report a stolen phone in Spain, which I was able to block from my iPad. New Sim sent to the U.K. Courteous representative who was assuring. Be patient although not a long wait to get through. Upshot was I managed to retrieve the phone intact. That’s another story.
Kevin Whiting
2 hours ago
Everything explain good very understand…
Everything explain good very understand very heathful very happy.
Erol Bilgen
8 hours ago
Very helpful and patient with all my…
Very helpful and patient with all my requests, thank you
customer
1 day ago
Iam very happy with my experience with…
Iam very happy with my experience with this company. I had to change my address and it was done within a few minutes. Very helpful staff. Would always recommend them.
Sonja Carter
1 day ago
They are clear when solving problems…
They are clear when solving problems and open when explaining offers
Trevor Brock
1 day ago
Excellent support and customer service
Have been with Ariel for a number of years now. They have always provided me with professional excellent customer service and full detailed help and advise for all matters concerning my mobile phones. would definitely recommend them to all
Mrs D Dobie
1 day ago
I really lovely young lady
I really lovely young lady. I could understand everything she said very pleasant to deal with thank you aerial Direct.
John Smith
1 day ago
Shanelle Will help you
Ok I’ll start with the company They have been good and consistent. HOWEVER …… There is a woman by the name of Shanelle who is ABSOLUTELY AMAZING, FRIENDLY, HELPFUL POLITE THE LOT. She helped me with the problem I was having for over 6 months SORTED NOW THANKS TO SHANELLE
Dolores
3 days ago
Did the job excellently
Arrived on time, did as requested quickly. SUPERB
Pete Gifford
3 days ago
Excellent customer service everything…
Excellent customer service everything explained clearly and id like to mention jasmine who I spoke with. Absolutely first class and very professional, she even gave me food for thought regarding my next steps for a new phone
Alex Fielding
3 days ago
The stuff I spoke was very nice and…
The stuff I spoke was very nice and pulled and very helpful thanks you very much for your help.
Verka
3 days ago
Chenille was incredibly helpful s as…
Chenille was incredibly helpful s as nd as a company you can still telephone for help! Rare.
Marika Sullivan
4 days ago
Spoke to Amanda who was extremely…
Spoke to Amanda who was extremely helpful. Confident and understaning
Jean Ward
4 days ago
The help I received from answering my…
The help I received from answering my call to end of my call was very helpful and also understanding of my situation was really professionally dealt with. Explaining everything to me, even though I’m not very technical I understood what do with the assistants help so all in all very pleased
John Buchanan
4 days ago
Mike was extremely helpful
Mike was extremely helpful. I have been trying to resolve this problem with 02 for three weeks now and with Mike involved it was sorted in just a few minutes. Excellent & sociable gentleman.
Phill
4 days ago
Chanel was really patient with me &…
Chanel was really patient with me & resolved my issue
mark iliffe
4 days ago
sim change
Resolved quickly.
Tom
4 days ago
Payment problem
I would like it to go on record that Julie was the only operative to sort out the problem,correct it and advise me of all the ramifications .She kept her word to communicate with me at certain times regardless of the actual position at the time. She was efficient,knowledgeable,friendly and extremely helpful throughout. She is a huge asset to your organisation.
Robert Carter
4 days ago
Hello there just before I start please…
Hello there just before I start please bear with me as I’m dyslexic and trouble with the reading and writing. But anyway just would like to say that this is a brilliant company which I would recommend to anyone they are very helpful. If you have a problem justed tell them. They have always been there for me. Just tell them you won’t be disappointed
Martin Westgate
5 days ago
The service was professional
The service was professional and very quick, easy to understand and transparent.
Serena
5 days ago
