Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
O2 Directors Choice
Partner Of The Year
2026
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
just contacted customer service and…
just contacted customer service and chatted with Lauren, she was great, she answered all my questions immediately and sorted all my enquiries. Thank you Lauren!!
Raf
2 hours ago
Yes explained my query very well &…
Yes explained my query very well & resolved it
Mrs Hollingsworth
1 day ago
Chantelle was excellent her customer…
Chantelle was excellent her customer service was very informative
Jane Bryson
1 day ago
You have been good to me thank you…
You have been good to me thank you Excellent
Peter Jenkins
1 day ago
Very effective and polite manner
The lady I spoke to was very pleasant and polite She dealt with my query with a very effective and polite manner
Norman Smith
1 day ago
Quick phone back and very helpful
Quick phone back and very helpful, efficient support person.
Nicholas
1 day ago
Great company
I have been using Aerial Direct for my business for a number of years now, and the level of customer service has consistently been outstanding. Any issues or enquiries have always been dealt with promptly, professionally and efficiently. Getting in touch with the team has never been a problem, and having the convenience of communicating directly through WhatsApp makes managing my business account even easier. It’s refreshing to deal with a company that genuinely values its customers and provides reliable, consistent support year after year. I would highly recommend Aerial Direct to any business looking for a dependable provider with excellent customer service. A well-deserved 5 stars from me! ⭐⭐⭐⭐⭐
Thomas
1 day ago
Did everything I needed to do in a few…
Did everything I needed to do in a few minutes. Nice advisor and very helpful
Sonia
1 day ago
Great service
Great service, both advisors were very helpful and have solved my problem!
Victoria Lister
1 day ago
Polite very helpful and efficient…
Polite very helpful and efficient excellent customer service. David peel.
customer
1 day ago
Quick service and charming agent
Quick service and charming agent
CNG
1 day ago
Very helpful and understanding…
Very helpful and understanding operative called me back re a query I had , once I had explained, she resolved my issue and called me back to confirm resolution It was a pleasure to speak with such a charming and happy sounding lady Alastair Wardhaugh
Alastair Wardhaugh
1 day ago
Very friendly and helpful support staff
Very friendly and helpful support staff
Peter Kinge
1 day ago
Changed from I phone 8 to I phone 17…
Changed from I phone 8 to I phone 17 which had an electric SIM, looked at the apple site and was a bit dismayed as there were so many pages for set up. Telephoned Aerial who said switch on both phones and all of sudden the transfer of data started. They sent me a QR code and that automatically activated the SIM and transfer was completed. I was going to wait for my daughter to come over, as I’m in my 70’s I found all this rather confusing. They seem rather impressed, I’m not telling them I rang the help desk.
Mr P Phillips
2 days ago
Bailey was helpful throughout
Bailey was helpful throughout
Wayne Huntley
2 days ago
Very friendly young lady and she sorted…
Very friendly young lady and she sorted out my issue straight away. Thank you
Lolagirl
2 days ago
Good
Good, efficient and pleasant
Mungo Bryson
2 days ago
Great customer service and quick…
Great customer service and quick solution
KATHY
2 days ago
Very pleasant experience
Very helpful and sorted my queries without a problem. And could understand perfectly what was being said.
June Davies
3 days ago
Helpful
Answered quickly. Helpful and efficient
customer Dave Walker
3 days ago
