Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 26, 2026
Starting a New FY: Keep Your Costs Under Control
Heading into the new financial year can feel like a transitional time – in one way we’re all looking at the weather change and spring FINALLY arriving, but in another we’re aware.
March 24, 2026
Why telecoms audits are essential for a growing business
As your business grows, so do your responsibilities. More employees, more projects, and more operations make it easy to overlook small.
March 18, 2026
How poor connectivity can hurt your business
Slow downloads and dropped calls can be a real pain. To the untrained eye, it might seem like a little blip,.
Trusted by our customers
Great company to deal with
Great company to deal with. No issues upgrading my phone and the staff were very helpful.
Powerhouse Jimi
2 hours ago
Millie was really great and helped to…
Millie was really great and helped to resolve our issues
customer
7 hours ago
Upgrade made easy
Upgrade made easy
Gary Price
7 hours ago
ABLE TO TALK TO A SYMPATHETIC ‘HUMAN…
ABLE TO TALK TO A SYMPATHETIC ‘HUMAN BEING’ WAS A REAL BONUS TO GETTING MY PROBLEM RESOLVED [Please promote customer rep ‘Shanelle’; she was exemplary in what a customer service rep should be… ]
NORMAN RODERICK JONES
7 hours ago
The operator was very helpful and she…
The operator was very helpful and she answered my queries immediately Very happy with the service I received
FLEUR COLLETT
8 hours ago
Sorting phone sim card
Lady was very helpful and professional in sorting out my phone problem and friendly
M Richards medical insurance
9 hours ago
Change of address…
Once I found the contact number they responded quickly and my issue was dealt with quickly.
STACEY
11 hours ago
I know absolutly nothing about phones…
I know absolutly nothing about phones the people at Aerial Direct were 1st class in explaining everthing to me.
Roland Masson
1 day ago
Very helpful person from Aerial Direct
Very helpful person from Aerial Direct, answered my questions and helped me understand the situation with my data
simon cooper
1 day ago
Good concise information delivered in a… data query
Good concise information delivered in a very polite way
Matt ovington
1 day ago
great service
great service
customer
1 day ago
No problem sim got activated in minutes
No problem sim got activated in minutes
Andy Wright
1 day ago
Very helpful and courteous
Very helpful and courteous
Senthilraja Chinnadurai
1 day ago
Very friendly and efficient service
Very friendly and efficient service, a great experience and easy to deal with.
Mark Stevenson
2 days ago
I dealt with Charlotte Strover who was…
I dealt with Charlotte Strover who was extremely knowledgeable, friendly and helpful from the first initial call to receiving the contract. Highly recommend!
Jade
2 days ago
Great service
Great service, helpful and informative, all changes made immediately.
Mrs Karon Sanders
2 days ago
Very helpful and quick to swap over to…
Very helpful and quick to swap over to an eSIM
customer
3 days ago
very helpful
lovely lady on the phone and very helpful
Mrs winifred stewart
3 days ago
Brilliant service would recommend them…
Brilliant service would recommend them to all my friends and family great pet
Mr Abrahams
3 days ago
Quick response,polite staff member,made…
Quick response,polite staff member,made tariff change easily.
mrs tina black
3 days ago
