Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
The attendant’s was very helpful.
Te attendant’s was very helpful.
customer
1 day ago
An immense thank you to Bailey 🏆
An immense thank you to Bailey for his help! He was very professional, knowledgeable and friendly. I would also like to applaud the whole team Aerial which has assisted me in the past as your level of support is not to be found elsewhere! TOP MARKS! 🏆🔝🏆
Mia Beddall
1 day ago
Very helpful assistant
Very helpful assistance
customer
1 day ago
Friendly and helpful sorted all things…
Friendly and helpful sorted all things out for me
Denise Ingram
3 days ago
Well this gentleman Tim his name is was… Tim
Well this gentleman Tim his name is was very helpful today and helped me to get my bill down and also helping in other situations with my bill. I’ve got it reduced down for me which was very nice of him and he was very nice and polite and well mannered, which I did appreciate and he’s going to take care of things for me that end and I will be making my payment of £53 for this month and he’s sorting the rest out for me which I am very happy to say that Tim is a good person he knows what he’s doing at his job and thank you Tim. I appreciate everything you have done for me today and took the stress off for me. I really do appreciate it.
Selina, my name
3 days ago
Claire was very helpful/knowledgeable…
Claire was very helpful/knowledgeable and made me feel reassured that everything was in hand. She then corrected the matter raised and followed up with an additional call for an extra level of confidence that the matter had been resolved. Thank you again!
Leanne Mincher
3 days ago
Service rep was excellent.
Service rep was excellent.
A Taylor
3 days ago
Helpful staff
Helpful staff. 🙂
customer
3 days ago
Excellent communication
Excellent communication , no Drama , efficient , pleasant , five star all the way
Merchant City
3 days ago
The staff were very helpful
The staff were very helpful and proffessional and assisted me with a billing problem that I was concerned about. They remedied the situation with a Positive outcome and aload off my mind. Thanks Ladies.
Mr Burke
4 days ago
Amanda was very knowledgable and…
Amanda was very knowledgable and helpful and was able to answer my questions and resolve my issues quickly and efficiently. Great service. Thank you.
James
4 days ago
Amazing service from Amanda…thank you !
Amazing service from Amanda…thank you !
Mr Foster
4 days ago
Such a helpful person
Such a helpful person
Barney Hare Duke
4 days ago
Very helpful lady
Very helpful lady
Aaron Whiteside
4 days ago
The staff were very helpful
The staff were very helpful and sorted out my problem.
Mr Burke
4 days ago
Bailey was amazing!
Bailey was amazing!! Thanks, aerial!!
Eileen Curran
4 days ago
Quick and efficient help transferring…
Quick and efficient help transferring to an eSIM Have been with Aerial direct for a number of years always helpful.
CustomerMike Wright
4 days ago
Great service and response
Great service and response
Laura
4 days ago
Amanda very helpful in getting a…
Amanda very helpful in getting a resolution to bill query.
ALAN H
4 days ago
Very polite
Very polite , nice and friendly and were very helpful with my query on my account …..so now I know what I shouldn’t be doing !!! Thank you again…
Mr Moore
4 days ago
