Our Services


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Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

top 5 business mobile myths

June 30, 2026

Top 5 Business Mobile Myths

Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.

how to keep your mobile number

June 19, 2026

GUIDE: How to keep your mobile number

Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.

how a poor business mobile plan can affect your business

June 11, 2026

How a poor business mobile plan can affect your business

Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.

Trusted by our customers

Very professional service polite and…

Very professional service polite and friendly

Baily was very friendly and polite

Baily was very friendly and polite , git the the job done in minutes

Helpful and friendly.

Helpful and friendly.

Very pleasant adviser

Very pleasant adviser. Like the callback service.

I was listened to and the operator took…

I was listened to and the operator took the time to explain and answer what my query.

Was very clear in what cost would be on…

Was very clear in what cost would be on tariff abroad and give plenty of advice

Helpful service

Helpful service

Great service

Great service. Quick and efficient.

Excellent comms

Excellent comms

Online chat was brief

Although online chat was brief Lauren was extremely helpful in providing me with the information I required

Quick and helpful service

Quick and helpful service. Thank you.

Quick and efficient

Quick and efficient

Sam was very helpful and explained…

Sam was very helpful and explained things in an easy manner and sort the problem out very quickly so we did not lose to much trade.

Really helpful with my billing issue…

Really helpful with my billing issue thank you

Lauren was really effective and solved my query really quickly.

Lauren was really effective and helpful. Solved my query really quickly. thanks very much for the help!!

Bailey is great

Bailey is great. Easy to talk too. Understanding of a grumpy old man. Obviously from a lovely family. Thanks

Very helpful and personable.

Very helpful and personable.

Absolutely first class service

Absolutely first class service Sandra was so personable and professional and resolved a complex issue in one phone call If we could give Sandra 6 stars we would Thank you

Lady was easy to talk to and solved my…

Lady was easy to talk to and solved my problem straight away thank you

Issues solved

When i finally found the route to have an agent on the end and not a robot, the communication was very helpful, smooth, detailed and with clarity. Bring back humans! Meanwhile thank you for resolving the issues.

trustpilot-stars

Based on 19,226 reviews

trustpilot-star