Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 10, 2026
How to upgrade your business mobiles
Upgrading your business mobiles can feel like a big job. One of those admin tasks you’ve been putting off. When you’ve.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
February 27, 2026
The Samsung S26 launch; what it means for businesses
It’s that time again – Samsung have launched their new smartphones for the coming year, and while you could make an.
Trusted by our customers
Quick friendly service
Quick friendly service
Julian
1 day ago
Great company
The person who I had the conversation with on the phone was very friendly, professional, and got me a great deal on my contract upgrade! I was very satisfied with the service that was provided today! Great customer service.
Mr Lloyd Gardner
1 day ago
I left a message and was called back…
I left a message and was called back promptly and my query dealt with speedily.
p billingham
1 day ago
Very friendly and helpful
Very friendly and helpful. Got my query resolved very quickly.
Mette Hinton
1 day ago
The online WhatsApp chat was great
The online WhatsApp chat was great, and clearly had a real person behind it. The whole team was very helpful, and even after I was moved to other departments, the chat remained open with the same agent waiting.
customer
1 day ago
Very helpful
Very helpful
Stephanie Whiting
1 day ago
Efficiency c/w knowledge & politeness
Very prompt, swift, efficient reply to an email enquiry/concern I’d just sent to Aerial Direct. The lady who rang had already done her ‘research’ and was polite, ‘switched on’, helpful & knowledgeable with all of her answers to my questions I’ve worked with Aerial Direct for many years and highly recommend them
D T
1 day ago
Outstanding Service and Proactive Support
Our account manager, Guy Golding, has been fantastic. He is always proactive and makes sure our phone contracts are well looked after. He’s friendly, helpful, and great to deal with. We’re really happy with the service.
Lee
1 day ago
The politeness and informative way our…
The politeness and informative way our issue was sorted
customer
1 day ago
I needed to make changes and within 4…
I needed to make changes and within 4 minutes, the process was complete.
Nigel Ellis
1 day ago
Helpful and informative
Thank you, very helpful and informative, ensuring I was aware of the process to follow to enable the transfer of my late father’s number. Lovely to speak to and was sympathetic to my situation.
Jacqui
2 days ago
I was dealt with by Mandy
I was dealt with by Mandy, and once I made it clear what the problem was she dealt with and helped me through the process.
customer
2 days ago
Professional and great service by…vivian
Professional and great service by Vivian the engineer.
Sami Palu
2 days ago
Excellent response from customer…
Excellent response from customer service today
david hitchen
2 days ago
Your stuff was very helpful
Your stuff was very helpful
customer
2 days ago
A company that responds in person.
It is a real pleasure having a company where you can speak to a person. Sandra was so patient, professional, friendly and so helpful. Finally able to resolve the problem and I am so grateful.
Customer
2 days ago
I had a billing enquiry
I had a billing enquiry, rang, easy process to navigate the answering service …pressed 1 for billing queries answered in 2 rings. Dealt with Natasha. Very helpful and knowlegable..all done in a few minutes…Excellent service !
Neil Monteith
2 days ago
Resolved my issue quickly and was very…
Resolved my issue quickly and was very helpful.
customer
2 days ago
Problems with answerphone
Problems with answerphone that Casey got straight on top of, contacted O2 and talked us through everything very well and very nicely indeed
Thomas James
3 days ago
Excellent customer service
From purchase to set-up, and throughout the contract, always available to answer questions. Really helpful.
HC
3 days ago
