Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
O2 Directors Choice
Partner Of The Year
2026
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Channel was an excellent customer…
Channel was an excellent customer service Very polite,very helpful and courteous
Mrs.Funke Johnson
10 hours ago
The respondent (Lauren) was clear and…
The respondent (Lauren) was clear and helpful in discussing my account and explaining the issues I was confused about; Additionally he was able to wait while I logged into my O2 account for the first time to confirm that I had access there.
Paul Attrell
1 day ago
incredibly supportive and very patient!…
at every stage and with every team member they remained patient when technical issues my end meant complications. I felt I could ask any question however silly and they remained good humoured and cheerful.the service is next to none and the reason I stick to my iPhone
Ms Davies
1 day ago
Polite and explained everything
Polite and explained everything
Debbie Elliott
1 day ago
Lauren was very helpful regarding a…
Lauren was very helpful regarding a rest of the world pass
Colin Kavanagh
1 day ago
Aerial Direct…
Aerial Direct’s Staff are always helpful and great at providing a first class service.
Scott R
1 day ago
We achieved everything required. The Aerial agent was very good.
We achieved everything required.
Paul Willmott
1 day ago
Prompt, professional and friendly Service
The agent answered promptly. He was friendly and professional and dealt with my query efficiently. He also took the trouble to add a further layer of security.
Chris
1 day ago
Nice and quick service after a short…
Nice and quick service after a short hold – keep it up !
customer
1 day ago
Query regarding useing your phone in USA
The lady we spoke to was very helpful and was able to answer all the questions, couldn’t speak highly enough of her
Jayne Johnstone
1 day ago
Very helpful staff
Very helpful staff
Jon Monk
1 day ago
very helpful and professional helped…
very helpful and professional helped us on every thing I needed help with excellent service
Michael Johnstone
1 day ago
Very helpfull customer…
Very helpfull customer service,explained what we needed to do,did’nt rush the call even though they were busy thank you.
Christine
2 days ago
Fixers…
There are problems from time to time… I’m not always happy… But the Aerial agents work very hard to pursue the problem and remedy it. Emily is particularly conscientious. 🙂
Chris Barfoot
2 days ago
Very helpful
Very helpful
Peter Key
2 days ago
Very professional and helpful advice…
Very professional and helpful advice and service. Excellent
Bernadette Caitano
2 days ago
Bailey was extremely helpful & was able…
Bailey was extremely helpful & was able to resolve my issue in 10 mins
GFAB Installations Ltd
2 days ago
Excellent service
Excellent service Always speaking to a human within 1-2 mins always Would highly recommend 👍❤️
Christina Davies
2 days ago
Chanel
Chanel Was realy realy helpful I. Was very grateful for her help The best service in a very long time
Gillian Mace
3 days ago
Phone answered promptly
Phone answered promptly, always a good start. Chantelle addressed my problem easily, so now all sorted. Quick and friendly service.
Frances Davis
3 days ago
