Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
April 22, 2026
Travelling this summer? What you need to know about roaming & international costs
The sun is shining, the ice cream van is doing the rounds, and you can almost taste the salty air. It’s that.
April 17, 2026
NEWS: The O2 Satellite Launch
Have you ever worried about losing your internet connection whilst exploring your favourite sites or visiting that customer who’s located in.
April 15, 2026
Why get a business mobile
You use your mobile every day. Your keys and your phone, it’s one of those everyday essentials that stays with you,.
Trusted by our customers
Was a bit desperate but Bailey listened…
Was a bit desperate but Bailey listened to what I said and got straight back to me sorting my problem out, very pleased. 👍
customer
1 day ago
Helpful resolution
I raised a query as I no longer need a business account. The staff member was very helpful and offered a gesture to help resolve my problem until my contract can be changed.
Dorothy Calderwood
1 day ago
Very friendly service
Very friendly service
customer
1 day ago
Kim was very polite and assisted me…
Kim was very polite and assisted me swiftly, much appreciated.
Bethan Barraclough
1 day ago
Answered phone quickly
Answered phone quickly
customer
1 day ago
The service was successfully completed…
The service was successfully completed by operator Flavio.
Luis Oliveira
1 day ago
I don’t know a lot about phones but was…
I don’t know a lot about phones but was guided through very easily with your customer service advisor thank you.
Gerrybap Mcconnell
1 day ago
today got through quickly and emily was…
today got through quickly and emily was very helpfull
fpietragallo
1 day ago
Employee listened to my problem sorted…
Employee listened to my problem sorted it out in minutes and also helped me to clear up my situation as well. First class service.
MrGeorgeMayne
1 day ago
Great service as always
Great service as always! Staff member was helpful and polite. Aerials customer service is the best I’ve experienced which is why I stay with them.
JH
1 day ago
Actual customer service!
Wow, customer service that actually works, very refreshing! I called and was placed in a queue, then an automated voice tells me I will be called back when I reach the front of the queue. “Yeh, OK” says me (or words to that effect:)) BUT – 10 minutes later, Natasha called me back, and then quickly fixed my issue – colour me impressed Aerial Direct & Natasha. Top notch.
Mr Atkins
1 day ago
Advisor was very clear
Advisor was very clear, helpful and polite and I quickly resolved my query
Very satisfied customer
1 day ago
The Staff…
I find the staff very polite and helpful and take the time to explain things if your unsure about anything
Elizabeth Shaw
2 days ago
I’m very satisfied
I’m very satisfied
Tomasz Barlik
2 days ago
I had a question
I had a question, and it was answered shortly after. I got the help I was looking for.
Livita
2 days ago
A+ service with aerial Direct
Friendly voice at the end of the phone solved my problem and reassured me
Jane White
2 days ago
Good customer service …
Helpful person in billing department explained my invoice query.
MP
2 days ago
Channel
Channel. Excellent help and nice as well.
Richrd Kirkby
3 days ago
Listens to what you have to say
Listens to what you have to say, speaks clearly, does not gabble, uses a pleasant rather that a diffident voice, answers the question, knows what they are talking about.
Revd Dr John F Kennedy
4 days ago
Ring back within 10 mins
Ring back within 10 mins . Agent very competent and sorted the issue very quickly and efficiently Thank you
KP
4 days ago
