Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 11, 2026
How a poor business mobile plan can affect your business
Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.
June 2, 2026
How to upgrade your business mobile
Are you wondering how to upgrade your business mobile? Our host Calum Lintott is joined by Guy Golding, a Mid-Market and.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
Trusted by our customers
Shanelle
Today Shanelle, helped me with my contract and couldn’t have been more helpful, all my previous dealings with Aerial have left me satisfied and made to feel like a valued customer
John O’Hara
11 hours ago
The agent solved my query straight…
The agent solved my query straight away, she wes great.
REGINALD CUMNER
1 day ago
Called aerial direct re a phone bill…
Called aerial direct re a phone bill query, they called me back straight away and promptly dealt with my query . Happy with their customer service.
Mrs Jane Voden
1 day ago
Call back worked fine
Call back worked fine: young lady was very much on the ball with answers to my questions.
Dr Mike Love
1 day ago
Really well spoken good clear English…
Really well spoken good clear English and very helpful and knowledgeable answered all my questions
Caz Rawlings
1 day ago
Billing Query
I rang today (16/06/26 with a billing query the lady I spoke with Emily was so helpful and talked me through the query. She was informed and helped with a quick response. I would definitely recommend Aerial Direct.
Trina Levey
1 day ago
Very helpful and informative service
Very helpful and informative service
GP
1 day ago
request actioned promptly
request actioned promptly
customer
1 day ago
I cannot speak highly enough about…
I cannot speak highly enough about Aerial Direct and particularly the lady who helped me last Thursday, Sandra. She was everything ‘support’ should be and I can’t thank her enough for all her help and reassurance. So very refreshing in this day and age. Definitely 5 stars.
MRS M STURDY
1 day ago
Knowledgeable member of staff
Knowledgeable member of staff who answered my query in an efficient and speedy manner. Very helpful
Gail Clingo
1 day ago
Sorry I can’t remember your name but…
Sorry I can’t remember your name but you was very good in your job not good in your job but excellent 👍 and thank you 👍
Anil Khiroya
2 days ago
Excellent service to date can’t fault
Excellent service to date can’t fault
Keith
2 days ago
Brilliant customer service very helpful…
Brilliant customer service very helpful and got it sorted very quickly
customer
2 days ago
Had a query about data got on live chat…
Had a query about data got on live chat pretty quickly and problem was sorted out. No issues
sandra clay
2 days ago
Multiple simple ways to contact and…
Multiple simple ways to contact and prompt reply
Carole Marsh
2 days ago
Great customer service
Too often these days I seem to end up talking to a computer. This was a refreshing change. Natasha listened patiently to my needs. She was first class.
paul
2 days ago
They were extremely helpful
They were extremely helpful
Wakefield customer
2 days ago
I was only getting in touch for a new…
I was only getting in touch for a new SIM card I didn’t have to wait long to get connected,the process went smoothly, I haven’t received the SIM card yet but I’ve put that down to the post in the past it’s always been next day.Very happy the service
customer Janet
3 days ago
5 star customer service
Fantastic customer service! On Friday the lady was extremely helpful, knowledgeable, and knew exactly what she was doing. She guided me through everything clearly and made the whole experience smooth and easy. Thank you for your kindness.
Sarah
3 days ago
Very helpful and explained clearly what…
Very helpful and explained clearly what I needed to do
MISS HOSKINS
4 days ago
