Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
The advisor (Julie/Julia) was…
The advisor (Julie/Julia) was incredibly helpful and knowledgeable
George McKeown
0 hours ago
Polite helpful and knowable staff.
Polite helpful and knowable staff.
Mrs J Hanson
1 hours ago
Rang with a query and it was handled…
Rang with a query and it was handled really well. Polite, friendly and nice to speak to.
Charlotte Wilson
3 hours ago
Cannot fault the kindness and…
Cannot fault the kindness and understanding in helping an old girl out. Very pleasant
Elizabeth Davies
4 hours ago
The person I spoke ti was very helpful …
The person I spoke ti was very helpful and considerate
customerl
5 hours ago
My problem was dealt with quickly
My problem was dealt with quickly, courteously and efficiently.
Mrs Kathleen Rowe
1 day ago
I always find Aerial Direct…
I always find Aerial Direct professional and friendly to deal with. They are my only SUPORT as my phone provider are almost impossible to contact!
Customer
1 day ago
Friendly
Friendly, helpful staff who are willing to help.
Kay pollard
1 day ago
Excellent customer service
Excellent customer service. Kind and helpful
Wendy
1 day ago
I had an issue with my new sim not…
I had an issue with my new sim not being set for 5G however Bailey, over chat sorted it out in seconds, fantastic service only wish everywhere had these standards
Stephen “STARMAN” Brannigan
1 day ago
A wonderful warm human on the end of…
A wonderful warm human on the end of the phone.I explained my situation, she looked into the issue got back to me when she said she would and ultimately resolved my problem. A joy to deal with.
customer
1 day ago
Excellent and efficient service
Excellent and efficient service. Natasha in customer service was very cheerful and solved my queries quickly.
Sandie Smith
1 day ago
Ariel Direct were superb
Ariel Direct were superb. Helped me with my request. O2 were not as helpful. Was on hold for 30 minutes waiting to confirm the changes!
Tina Phillips
1 day ago
Lovely lady helped me on the customer…
Lovely lady helped me on the customer services helpline – hopefully the O2 service and connection will improve too now we are with Aerial
customer
1 day ago
The attendant’s was very helpful.
Te attendant’s was very helpful.
customer
2 days ago
An immense thank you to Bailey 🏆
An immense thank you to Bailey for his help! He was very professional, knowledgeable and friendly. I would also like to applaud the whole team Aerial which has assisted me in the past as your level of support is not to be found elsewhere! TOP MARKS! 🏆🔝🏆
Mia Beddall
2 days ago
Very helpful assistant
Very helpful assistance
customer
2 days ago
Friendly and helpful sorted all things…
Friendly and helpful sorted all things out for me
Denise Ingram
4 days ago
Well this gentleman Tim his name is was… Tim
Well this gentleman Tim his name is was very helpful today and helped me to get my bill down and also helping in other situations with my bill. I’ve got it reduced down for me which was very nice of him and he was very nice and polite and well mannered, which I did appreciate and he’s going to take care of things for me that end and I will be making my payment of £53 for this month and he’s sorting the rest out for me which I am very happy to say that Tim is a good person he knows what he’s doing at his job and thank you Tim. I appreciate everything you have done for me today and took the stress off for me. I really do appreciate it.
Selina, my name
4 days ago
Claire was very helpful/knowledgeable…
Claire was very helpful/knowledgeable and made me feel reassured that everything was in hand. She then corrected the matter raised and followed up with an additional call for an extra level of confidence that the matter had been resolved. Thank you again!
Leanne Mincher
4 days ago
