Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 10, 2026
How to upgrade your business mobiles
Upgrading your business mobiles can feel like a big job. One of those admin tasks you’ve been putting off. When you’ve.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
February 27, 2026
The Samsung S26 launch; what it means for businesses
It’s that time again – Samsung have launched their new smartphones for the coming year, and while you could make an.
Trusted by our customers
Helpful and informative
Thank you, very helpful and informative, ensuring I was aware of the process to follow to enable the transfer of my late father’s number. Lovely to speak to and was sympathetic to my situation.
Jacqui
1 day ago
I was dealt with by Mandy
I was dealt with by Mandy, and once I made it clear what the problem was she dealt with and helped me through the process.
customer
1 day ago
Professional and great service by…vivian
Professional and great service by Vivian the engineer.
Sami Palu
1 day ago
Excellent response from customer…
Excellent response from customer service today
david hitchen
1 day ago
Your stuff was very helpful
Your stuff was very helpful
customer
1 day ago
A company that responds in person.
It is a real pleasure having a company where you can speak to a person. Sandra was so patient, professional, friendly and so helpful. Finally able to resolve the problem and I am so grateful.
Customer
1 day ago
I had a billing enquiry
I had a billing enquiry, rang, easy process to navigate the answering service …pressed 1 for billing queries answered in 2 rings. Dealt with Natasha. Very helpful and knowlegable..all done in a few minutes…Excellent service !
Neil Monteith
1 day ago
Resolved my issue quickly and was very…
Resolved my issue quickly and was very helpful.
customer
1 day ago
1st class service
1st class service
customer Mick Pillans
1 day ago
Problems with answerphone
Problems with answerphone that Casey got straight on top of, contacted O2 and talked us through everything very well and very nicely indeed
Thomas James
2 days ago
Excellent customer service
From purchase to set-up, and throughout the contract, always available to answer questions. Really helpful.
HC
2 days ago
Julie from aerial direct was very…
Julie from aerial direct was very helpful
Anon
2 days ago
How to make a customer happy
I spoke to a very helpfull lady called Sandra about a fault with my mobile phone she quickly found a problem which she dealt with straight away explaining what l needed to do
Jeanette doncaster
2 days ago
Amanda is one of the most helpful…
Amanda is one of the most helpful advisers I’ve ever encountered. Her positivity was so refreshing. She went beyond just spouting information and really listened to what I was saying.
Vanessa Whiffen
2 days ago
Sandra lovely lady
Sandra lovely lady. Sorted my query out. Also had a lovely chat as well. Appreciated as needed this.
customer
2 days ago
All perfect in explanation and action.
All perfect in explanation and action.
customer
3 days ago
Great customer service
Great customer service, friendly, professional and reassuring. The associate Flavio had great knowledge, customer care and showed great empathy.
Ms Audrey Hannah
3 days ago
Efficient and professional service
Efficient and professional service from Lauren
Mr Collins
3 days ago
charotte strover has been incredible
charotte strover has been incredible, really taken the time to help me and guide me through the process. absolutely brilliant from start. Charlotte has even taken interest in my job and how iv come to do what i do. quick easy process, thank you
john
3 days ago
Quite quick service and very detailed…
Quite quick service and very detailed information provided regarding the question asked
Wayne Bruce
3 days ago
