Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
O2 Directors Choice
Partner Of The Year
2026
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Had a problem with a sim card.
Had a problem with a sim card. Contact lady was extremely helpful and efficent in dealing with the issue, I particulary liked her reassuring manner. Sim card delivered next day and she called back to see if the problem was fixed. A1 service. Well done.
A P
5 hours ago
Patient friendly and helpful
Patient friendly and helpful Explaining technology to me can’t be easy
John Murray
5 hours ago
Very knowledgeable and helpful
XXXXXXXXXX
customer
8 hours ago
Tim was very helpful and a pleasure to…
Tim was very helpful and a pleasure to talk to him made me feel at ease and I could understand what he said
customercarol cross
9 hours ago
Very quick at answering call and…
Very quick at answering call and sorting out my requests.
customer
1 day ago
Excellent service
Excellent service Operator very polite and extremely professional Tried various methods to resolve my problem Extremely happy with service
Murdich
1 day ago
really helpful staff who understood…
really helpful staff who understood what i wanted and spoke clear english
Roger Nelson
1 day ago
The person I was talking to was very…
The person I was talking to was very helpful indeed but I will see how it goes when I try and pay my monthly bill
george
1 day ago
Very helpful
Very professional and extremely helpful
Karen Littlefair
1 day ago
Just so helpful
Just so helpful
Neil Carlisle
1 day ago
Excellent help on the phone and called…
Excellent help on the phone and called me back to help reach a resolution.
David Albon
1 day ago
Really helpful lady I spoke to sorted…
Really helpful lady I spoke to sorted out my bill quickly and gave me some brilliant advice and add-ons so I won’t have such an extortion at bill explained everything very clearly thank you
Ms Compton
1 day ago
Customer service was great.
Customer service was great.
Dan
1 day ago
Fully explained and resolved my problem
Fully explained and resolved my problem
MR MARTIN BECKETT
2 days ago
Well advised solved my problems
Well advised solved my problems
David Fottles
2 days ago
customer services
the lady i spoke to took my concerns and said she would get an engineer to check my phone and she would call me back.this was done in about 20 minutes and again the lady informed me everything was ok.very friendly and said if i had any more problems to get in touch right away
Alex
2 days ago
I was overcharged on my last months…
I was overcharged on my last months bill. Tim and Charlie have arranged a refund. Many Thanks
Ray McGlynn
2 days ago
Outstanding Customer Service from Chanelle at O2
I would like to express my heartfelt thanks to Chanelle from the O2 customer service team for her outstanding support. She was incredibly friendly, patient, and understanding, taking the time to listen carefully to my concerns and explain everything clearly. Her patience and thoughtful explanations made me feel genuinely valued and reassured throughout the conversation. I truly appreciated her professional and compassionate approach, which made the entire experience so much easier and more pleasant. It is wonderful to receive such caring customer service. Thank you, Chanelle, for your time, kindness, and for making me feel valued as an O2 customer!
Natalia
2 days ago
New handset set-up
Query setting up data on new handset was quickly resolved by the adviser, 😊
Lois Gow
2 days ago
I am so very happy Sandra was able to…
I am so very happy Sandra was able to resolve my billing query. She was patient with me and explained fully how she was going to help me and informed me promptly of the outcome. Just brilliant service Thank you.
Madeleine Lock
2 days ago
