Our Services


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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!


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Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

samsung galaxy Z flip8 and fold8

August 5, 2026

Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business

Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one.  The headline claim.

worchester community trust blog banner

August 3, 2026

Case Study: Worcester Community Trust

We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.

telecoms across the industries

July 24, 2026

How different industries use business telecoms

Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.

Trusted by our customers

Renewing contract

As a long term customer with Aerial Direct, they always give me good service when I have a problem. Renewing my contract is very easy as I tell them exactly what I want, and they look for the best solution for my needs.

Very good customer service

Very good customer service, easy to talk to them, very polite and knowledgeable team Fast service response.

Excellent

Spoke to a Very pleasant & helpful lady with a very clear voice so easy to listen to understand exactly what she was saying

Thank you Lauren

Lauren was vey efficient and solved my issue very quickly.

They called me back very quickly and…

They called me back very quickly and resolved my problem with expert advice and and a credit to your team.

Millie was very good and sorted my…

Millie was very good and sorted my problem, many thanks.

Very pleasant and extremely helpfull

Very pleasant and extremely helpful. Phoned back next day on time to the minute. Hopefully problem solved, Nice to deal with someone who tries their hardest.

Great job thank you Amanda

Great job thank you Amanda

Query

Very helpful customer service.

excellent

excellent. good to deal with

Question to my phone on holiday

Tim was able to reply to my questions I had making me feel better about myself.

Great service

Great service. Easy to get what I needed.

Great customer service by Mandy

Great customer service by Mandy

Everything got sorted 👌

Everything got sorted 👌

Amazing customer service !!!

Amazing customer service !!!

Professional and friendly

Professional and friendly. Gave clear advice.

Very helpful

Very helpful. Resolved my query!

The operator was fantastic and helped…

The operator was fantastic and helped me with everything that I needed thank you again

Very friendly young lady who resolved…

Very friendly young lady who resolved all my issues in a Professional and helpful Manner. Many thanks

I phoned to ask about my bill

I phoned to ask about my bill which was £47 more than any other bills I normally have . A lovely lady called Amanda was incredibly patient with me and explained what had happened she also suggested putting a ‘cap’ on my account which she did straight away for me . Amanda said she would put a request in for a chargeback . I had a text from aerial this morning asking me to get in touch . I phoned a spoke to a lady who said it was Amanda who o had dealt with on my first call and she was sitting opposite her I asked her to thank her so much she was so lovely. I was asked if I would fill in a report to say how I was dealt with . They were amazing.

trustpilot-stars

Based on 19,417 reviews

trustpilot-star