Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
Trusted by our customers
I spoke to channel who was very good…
I spoke to channel who was very good and very helpful with my questions.
Sharon Margret
1 day ago
My mind was put at rest by a lovely…
My mind was put at rest by a lovely lady , who was very patient with me . She gave me all the information I needed and explained everything well .
customer
1 day ago
The young woman I spoke to was very…
The young woman I spoke to was very helpful & reassuring
KEITH BROWN
1 day ago
Amanda was very helpful
Amanda was very helpful Excellent service
customer
1 day ago
excellent clear service
AS USUAL, excellent clear advice from Aerial on my needs while travelling outside Europe
nick couldry
1 day ago
Urgent Data top up
Needed extra data on my phone – started with a chatbot – quickly speaking to a human who offered various alternatives one of which was ideal. Sorted quickly and answered a question about contract expiry date. Happy client. Thanks Michael.
Jeremy Rickman
1 day ago
Great customer service resolved problem…
Great customer service resolved problem very quickly
Carol McLean
1 day ago
Very prompt callback then excellent
Very prompt callback then excellent, patient, friendly and effective service. Many Thanks
customer
2 days ago
Yes, very good service
Very good customer service Understanding And resolved the situation very well..
Kevin Harry
2 days ago
I had a query on my bill
I had a query on my bill. Amanda quickly resolved that and then gave really good advice regarding travelling abroad.
Paul Rummens
2 days ago
Great customer service
Great customer service. Quick and easy (ability to use what’s app makes it so easy!).
Catherine Sparkle
2 days ago
Great service
Great service! They are just so quick and get back to you, but most importantly, they are human! Thanks, Natasha and Dom!
Louise
3 days ago
Clear help in sorting my new nano sim
Clear help in sorting my new nano sim. Helpful and speedy. Thankyou
customer
3 days ago
Always Excellent Service
Always excellent service from Aerial Direct.
RL Business Customer
3 days ago
Kind
Kind, helpful and efficient service.
Khalifah
3 days ago
Problem resolved
The call I received today was very reassuring and helpful. The customer service representative was professional understanding and able to address the details needing attention. She was kind in tone and manner. A good person. Thank you.
Steve Cochrane
3 days ago
Helpful assistant
Spoke too Amanda who was very helpful polite and friendly.
Mr G Collins
4 days ago
Aerial Direct understood immediately…
Aerial Direct understood immediately what my inquiry was concerning and dealt with it very efficiently and quickly. Well Done.
Stephen
4 days ago
Really quick
Really quick, courteous, helpful, knowledgable assistant. Thank you.
Mel Bayliss
4 days ago
Patient
Patient Understands my feelings Stayed with me until my enquiry was solved
Lateef
4 days ago
