Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
August 3, 2026
Case Study: Worcester Community Trust
We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.
July 24, 2026
How different industries use business telecoms
Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.
Trusted by our customers
Julie was Extremely helpful…
Julie was Extremely helpful knowledgeable and friendly. Her advice was gratefully accepted.
Jan
1 day ago
great everything worked out good
great everything worked out good
Steve Stuart
1 day ago
great friendly service
great friendly service
Zoe Dean
1 day ago
Dealing with Aerial Direct is easy
Dealing with Aerial Direct is easy. The staff are very friendly and professional. I have been with them for a few years now and always had good service. Keep up the good work. Claire was very helpful today as was Lorraine last week. Thank you all
George Webster.
1 day ago
Chanel answered any questions I had and…
Chanel answered any questions I had and explained everything with such patience and empathy. Even managed to put me at ease with some laughter ,set me up for the day!
McColl Glasgow
1 day ago
WhatsApp option with Aerial Direct
I was unable to change my address on the O2 website so decided to try the WhatsApp option with Aerial Direct. Millie sorted it out in no time and upgraded my account security at the same time. I have been with Aerial Direct for many years and always find them quick to respond to any queries. All good. Recommended.
Brian Cox
1 day ago
Person was very helpful
Person was very helpful, understood the problem immediately and fixed the issue very quickly.
customer
1 day ago
Lady on phone helped get me connected…
Lady on phone helped get me connected with new sim. Very fast. Thankyou so much.
customer
1 day ago
Helpful lady did what I asked
Helpful lady did what I asked
Philip Doel
1 day ago
First and foremost
First and foremost, superb customer service. I have not needed to contact customer service for sometime now, due the reliability of the service.
Mrs Ruth Steels
1 day ago
Very helpful
Very helpful
customer
2 days ago
A very friendly and helpful lady…
A very friendly and helpful lady answered all my questions.
Alan
3 days ago
I spoke to a lovely lady called Joanna…
I spoke to a lovely lady called Joanna hunt who was absolutely so helpful with sorting out a new phone for me . She was so helpful Couldn’t thank her enough she made sure we was getting updates regarding the phone.
Martin
3 days ago
Your agent Kaycey Lockyer was very…
Your agent Kaycey Lockyer was very helpful in answering my query which was about using my phone in South Africa.She also took time out to give me useful information re travelling in S.A. as she is originally from there which was extremely nice of her.Good for Aerial to have people like Kaycey on board.
customer
3 days ago
Jasmine was very supportive
Jasmine was very supportive. She explained everything so nicely. I am very happy with the service she provided.
Hussain
4 days ago
Chantelle was very helpful pleasant and…
Chantelle was very helpful pleasant and made the experience to talk easy
Patricia Paterson
4 days ago
Helpful
Thanks Millie for the call,your explanation was clear and you were very professional.
Wura
4 days ago
Very easy to contact
Very easy to contact. It’s a UK phone number no call centre. Get immediate assistance and advice
customer
4 days ago
Excellent customer service
The man on the end of the phone understood what I was saying and went above and beyond to sort my problem out. Thank you
Wendy Venn
4 days ago
Very efficient from Sandra.
Very efficient from Sandra.
JOHN KING
5 days ago
