Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 26, 2026
Starting a New FY: Keep Your Costs Under Control
Heading into the new financial year can feel like a transitional time – in one way we’re all looking at the weather change and spring FINALLY arriving, but in another we’re aware.
March 24, 2026
Why telecoms audits are essential for a growing business
As your business grows, so do your responsibilities. More employees, more projects, and more operations make it easy to overlook small.
March 18, 2026
How poor connectivity can hurt your business
Slow downloads and dropped calls can be a real pain. To the untrained eye, it might seem like a little blip,.
Trusted by our customers
Great Service
Great service around renewing my contract, upgrading my phone and sorting out the sim arrangements.
Peter Howe
3 hours ago
Greeted by a friendly voice
Greeted by a friendly voice. Always a good start. Better still. a person that understood exactly the problem. There was an issue and it was solved without any fuss Many thanks
DES A
6 hours ago
The lady that helped me,Kim
The lady that helped me,Kim, was professional, friendly and called me back when she said she would, to reassure me that my O2 Bill had no outstanding payment.
Helen
6 hours ago
Fast acting staff
Fast acting staff
Kieran
9 hours ago
Great service
Great service. People confident in the service they provide. Always want to help.
Andrew White –
10 hours ago
WiFi repair – Vivian
Vivian attended our office this morning to help resolve a WiFi issue we were having. He was really helpful, friendly and polite. He got us back up and working quickly!
Sarah Reddecliffe
1 day ago
After problems getting through to…
After problems getting through to someone. Once I did the Lady was very friendly, knowledgeable and helpful
Andrianos Papaioannou
1 day ago
Helpfull & Friendly service
Helpfull & Friendly service
customer
1 day ago
Excellent service from the team
Excellent service from the team. Very responsive and helpful.
customer
1 day ago
Customer Query
I put in a customer query and they got back to me very quickly with some really helpful information.
Mrs Grindley
1 day ago
Needed more data and Lauren the lady…
Needed more data and Lauren the lady that dealt with me was very helpful.
Annemarie Gorman
1 day ago
Great help with my query
Great help with my query, great attitude and a great help
Sue
1 day ago
Sam had great patience!
Sam had great patience! We have had a problem with our office phones where not all phones were ringing when the main line rang. Sam had to reconfigure all the lines and made sure all the lines were connect to the right people. It took quite some time to rectify but he was polite and professional and ensured everything was in working order before closing the ticket.
Claire
1 day ago
They change my address billing with…
They change my address billing with calm and understanding very easy to communicate with them,thanks for looking after me
customer
1 day ago
Customer services were great
Customer services were great, Shanel was brilliant. the rates they charge for Sims etc are not and be wary of 3 year contracts being slipped in.
MR S BARTLETT
1 day ago
Your customer help are always helpful…
Your customer help are always helpful and polite pleasure to call and ask questions
Anthony Golding
1 day ago
The young lady was really helpful
The young lady was really helpful . I am a lady of a certain age and can be challenged by technology! Excellent service from a very friendly operator.Thank you
Marilyn
1 day ago
Helpfull
Good communication Understanding g Helpfull
Mr Hastings
1 day ago
The operator was great help
The operator was great help
Ms A Patmore
2 days ago
Promptness in providing response.
Promptness in providing response.
customer
2 days ago
