Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 10, 2026
How to upgrade your business mobiles
Upgrading your business mobiles can feel like a big job. One of those admin tasks you’ve been putting off. When you’ve.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
February 27, 2026
The Samsung S26 launch; what it means for businesses
It’s that time again – Samsung have launched their new smartphones for the coming year, and while you could make an.
Trusted by our customers
The staff were brilliant helping me…
The staff were brilliant helping me with my issue and the result has enormously helped me I cannot thank them enough
David Patterson
12 hours ago
Perfect service
Perfect service, Extremely clear and concise
Steven Senior
1 day ago
Charlotte Strover you are a SUPER STAR… AERIAL DIRECT is 1*for Business
Charlotte Strover you are a SUPER STAR what an amazing lady she really is, she definitely is too good for her job. I did NOT go AERIAL DIRECT for business as i would rate them 1* as a business. The 5* Rating is for Charlotte Strover that amazing and incredibly talented lady. I would NEVER go to AERIAL DIRECT for Business as they are too much of an headache.
Pav Sodhi
1 day ago
Very helpful
Very helpful
Duncan Williams
1 day ago
extremely helpful kind and courteous
extremely helpful kind and courteous. Went through all the checks explained the process and made sure i understood
customer
1 day ago
Very helpful girl
Very helpful girl
Caroline Baete
1 day ago
good customer service and communication
good customer service and communication
London LHD
1 day ago
Excellent service
Excellent service! Friendly customer communication and overall help! very happy with the care and advice I received! Dino 🙂
Mr Dino Athanassiou
1 day ago
Best customer service I’ve ever had
I had a huge problem which was quite complicated and the customer service I received from Craig Copland was outstanding, he was informative helpful understanding and genuinely nice to deal with and talk to. He did exactly what he said he was going to do being prompt and thorough in all responses. Honestly never had better customer service from a phone company . How he speaks and conducts himself should be the standard for all at the company thank you again Craig
Holly
1 day ago
They are very helpful
They are very helpful, advisors are so polite. They managed to sort my issue out.
Alexandra
1 day ago
First class service from Vivian
Our business was having some issues with the phone lines. Vivian came to our office to investigate and listened to the problems we had. He had amazing patience and did not leave our office until the problem had been rectified. Vivian was friendly and polite and professional.
Claire
1 day ago
Quick friendly service
Quick friendly service
Julian
2 days ago
Great company
The person who I had the conversation with on the phone was very friendly, professional, and got me a great deal on my contract upgrade! I was very satisfied with the service that was provided today! Great customer service.
Mr Lloyd Gardner
2 days ago
I left a message and was called back…
I left a message and was called back promptly and my query dealt with speedily.
p billingham
2 days ago
Very friendly and helpful
Very friendly and helpful. Got my query resolved very quickly.
Mette Hinton
2 days ago
The online WhatsApp chat was great
The online WhatsApp chat was great, and clearly had a real person behind it. The whole team was very helpful, and even after I was moved to other departments, the chat remained open with the same agent waiting.
customer
2 days ago
Very helpful
Very helpful
Stephanie Whiting
2 days ago
Efficiency c/w knowledge & politeness
Very prompt, swift, efficient reply to an email enquiry/concern I’d just sent to Aerial Direct. The lady who rang had already done her ‘research’ and was polite, ‘switched on’, helpful & knowledgeable with all of her answers to my questions I’ve worked with Aerial Direct for many years and highly recommend them
D T
2 days ago
Outstanding Service and Proactive Support
Our account manager, Guy Golding, has been fantastic. He is always proactive and makes sure our phone contracts are well looked after. He’s friendly, helpful, and great to deal with. We’re really happy with the service.
Lee
2 days ago
The politeness and informative way our…
The politeness and informative way our issue was sorted
customer
2 days ago
