Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 11, 2026
How a poor business mobile plan can affect your business
Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.
June 2, 2026
How to upgrade your business mobile
Are you wondering how to upgrade your business mobile? Our host Calum Lintott is joined by Guy Golding, a Mid-Market and.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
Trusted by our customers
Friendly and efficient
Friendly and efficient
Christine
1 day ago
They are so helpful and I can still…
They are so helpful and I can still speak to them. It makes all the difference to a business, thank you
customer
1 day ago
Answered my query straight away and…
Answered my query straight away and made a good suggestion to sort the issues out
Mrs Denise Shave
1 day ago
It was a good call very knowledgeable…
It was a good call very knowledgeable Peter spoke to very perlite many Thanks
G Gerrell
1 day ago
Chantel made my experience talking with…
Chantel made my experience talking with Aerial Direct very enjoyable, she was so very helpful and rang me back when she said she would 😀 well done Chantel you were amazing 👏
Dawn Pallister
1 day ago
Satisfied
Very helpful
James Dandie
1 day ago
The person I spoke to (Chanelle) was…
The person I spoke to (Chanelle) was very competent and pleasant. My query was dealt with with kindness and efficiency.
Melanie L
1 day ago
Problem was solved quick
Problem was solved quick
Ingrida Teriajeva
1 day ago
Sales administrator who answered the…
Sales administrator who answered the phone was polite, efficient and very clear on what to do next.
Debbie
1 day ago
Mandy was very helpful and friendly.
Mandy was very helpful and friendly.
Caroline Miles
1 day ago
Mike was brilliant help answering my…
Mike was brilliant help answering my data query while I was abroad. Had my answer in less than 5 minutes 😊
James Wilmshurst
1 day ago
Great customer service from Amanda and Lucy
The experience was made great by the customer service person called Amanda she was more than helpful and was brilliant in the way she conducted the call she was calm and went through everything clearly which made it easier for me to understand and made sure I was happy with what she was doing at the end of the call I was happy and at ease that the solution would get resolved which has been down to the work Amanda put in which I’d like to thank her for.
Paul Halcrow
1 day ago
Great service
Great service, delightful member of staff and rang me back as promised explaining my query in detail. Thank you.
Mike Dibley
1 day ago
The advisor I spoke to was very…
The advisor I spoke to was very friendly yet profession, when I explained what my query was and the steps I had taken she agreed that I had done the correct thing as she felt the same as myself that it was a scam
Shirley Murray
1 day ago
Shanelle
Shanelle has been outstanding in her service in supporting me with my queries and misunderstanding of IT systems, including data allowance and line rental. She went above and beyond to be extremely helpful whilst always maintaining a positive and polite attitude towards me. She contacted me back following my initial query in a short space of time and resolved my issues regarding my contract. This gave me peace of mind and reassurance that I am with a very good company in Ariel Direct and I shall be continuing to use them and also recommend them to others if required. Please keep up this good work and a massive personal thank you to Shanelle
Graham Sheard
1 day ago
Give your caller immediate reassurance
Spoke a polite and friendly lady , who when I explained my issue , instantly said confidently words to the effect of “that’s no problem I can answer that for you “ – this immediately takes away any pressure the caller may be feeling . She went on to explain clearly and the call took only about a minute or two .
Andrew Reader
1 day ago
Easy understandable conversation
Easy understandable conversation. Good outcome, entirely satisfied.
mike
1 day ago
Fantastic experience with Bailey
Needed to check my remaining allowances for the month. Bailey gave me the information I needed, he’s a real pleasure to speak with Thank you again!
Yasmine Perryman
1 day ago
Spoke to Mandy this morning first…
Spoke to Mandy this morning first class explanation with my queries? very nice person ‘ first class
Neil Blackwell
1 day ago
You did what I asked
You did what I asked, quickly and efficiently (and the Royal Mail delivered the new SIM within 24 hours!).
Mr A Walls
2 days ago
