Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 26, 2026
Starting a New FY: Keep Your Costs Under Control
Heading into the new financial year can feel like a transitional time – in one way we’re all looking at the weather change and spring FINALLY arriving, but in another we’re aware.
March 24, 2026
Why telecoms audits are essential for a growing business
As your business grows, so do your responsibilities. More employees, more projects, and more operations make it easy to overlook small.
March 18, 2026
How poor connectivity can hurt your business
Slow downloads and dropped calls can be a real pain. To the untrained eye, it might seem like a little blip,.
Trusted by our customers
Customer services were great
Customer services were great, Shanel was brilliant. the rates they charge for Sims etc are not and be wary of 3 year contracts being slipped in.
MR S BARTLETT
11 hours ago
Your customer help are always helpful…
Your customer help are always helpful and polite pleasure to call and ask questions
Anthony Golding
1 day ago
The young lady was really helpful
The young lady was really helpful . I am a lady of a certain age and can be challenged by technology! Excellent service from a very friendly operator.Thank you
Marilyn
1 day ago
Helpfull
Good communication Understanding g Helpfull
Mr Hastings
1 day ago
The operator was great help
The operator was great help
Ms A Patmore
1 day ago
Promptness in providing response.
Promptness in providing response.
customer
1 day ago
The person who took the call had…
The person who took the call had excellent customer service and dealt with my enquiry and request in a professional manner. He sorted out my issue out within minutes – job well done
customer
1 day ago
The customer service is excellent
The customer service is excellent! Good to be able to speak to a helpful person (Emily)!
Jackie Mantle
1 day ago
Prompt service to a query I had.
Prompt service to a query I had.
Ian Smith
1 day ago
Extremely helpful staff
Extremely helpful staff, as always.
sharon smolarek
1 day ago
Excellent customer service.
I rang to speak about some account confusion, and Kim was brilliant. She quickly dealt with the issue, dealt with my interruptions and arranged a goodwill gesture on top.
Customer -Theodora Wayte
1 day ago
All good no hard sale
All good no hard sale
Mr Ally Moir
1 day ago
Professional Service
I was quickly transferred to a real person, which was refreshing. The woman I spoke to was very knowledgeable, helpful and polite. She quickly reassured me that my issue would be handled swiftly. A professional service.
Paul
1 day ago
Great company to deal with
Great company to deal with. No issues upgrading my phone and the staff were very helpful.
Powerhouse Jimi
1 day ago
Millie was really great and helped to…
Millie was really great and helped to resolve our issues
customer
2 days ago
Upgrade made easy
Upgrade made easy
Gary Price
2 days ago
ABLE TO TALK TO A SYMPATHETIC ‘HUMAN…
ABLE TO TALK TO A SYMPATHETIC ‘HUMAN BEING’ WAS A REAL BONUS TO GETTING MY PROBLEM RESOLVED [Please promote customer rep ‘Shanelle’; she was exemplary in what a customer service rep should be… ]
NORMAN RODERICK JONES
2 days ago
The operator was very helpful and she…
The operator was very helpful and she answered my queries immediately Very happy with the service I received
FLEUR COLLETT
2 days ago
Sorting phone sim card
Lady was very helpful and professional in sorting out my phone problem and friendly
M Richards medical insurance
2 days ago
Change of address…
Once I found the contact number they responded quickly and my issue was dealt with quickly.
STACEY
2 days ago
