Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
April 23, 2026
Samsung vs Apple: Which is better for business?
The battle of Samsung vs Apple has been around as long as smartphones themselves. People have been discussing which is best,.
Trusted by our customers
Problem solved
Problem solved – Natasha was very helpful
Customer elizabeth mould
10 hours ago
I was very happy with the help I got when I called the caller was very helpful
The man that answered my call was very helpful and he gave me a call back to see if everything was resolved he was very helpful
Margaret Grant
1 day ago
So helpful and sorted the problem
So helpful and sorted the problem
custjane harveyomer
1 day ago
I felt confident and reassured with the…
I felt confident and reassured with the service. Thank you.
Amanda
1 day ago
The customer service agent was very…
The customer service agent was very helpful and has arranged a full refund regarding mobile fund
Jim Irwin
1 day ago
Great experience Very helpful
Great experience Very helpful English speaking which made life much easier all sorted in minutes
salena dallimore
1 day ago
The lady I spoke to was very friendly…
The lady I spoke to was very friendly and help. She made the whole process easy.
tracey
1 day ago
I called into customer service and I…
I called into customer service and I spoke to Jamie who was very helpful and he helped me activate my replacement SIM card and explained everything to me so I knew when to change the sim. My new SIM card is up and running and I am very happy
Michael Collins
1 day ago
Very quick service
Very quick service – and had the information I needed in a couple of minutes . Thank you
TK
1 day ago
I was in touch this morning with Julie
I was in touch this morning with Julie. She was mannerly , helpful , kind, knowledgeable. She guided me through the phone call .
kathy Cavan
1 day ago
HELP is here when needed
I have been with you 13 years and I am very pleased that I made the decision to join, Firstly there is a speedy connection, and secondly your staff have always produced a practical solution to my problem. Please keep your high standards
customer
2 days ago
Excellent work by Todd’s Insurance. Donna could not have helped more.
Could not do more to help. Excellent customer service and couldn’t fault Donna. Did above and beyond to keep us with Todd’s. Thank you.
Katrina
2 days ago
Lovely customer service guy Flávio
Lovely customer service guy Flávio. He was clear, polite and very helpful. He took his time and confirmed my questions and gave clear answers, which resolved my enquiry.
Josephine McAlpine
2 days ago
Great provider
Have been in touch every step of the way. We have now built a great partnership which means we can together in our best interest. Great customer service and excellent after sale
Sam
2 days ago
Very clear and knowledgeable adviser
Very clear and knowledgeable adviser. Got what I phoned for 👍
Ian Thompson
2 days ago
Helpfull staff😀
Helpfull staff,
andrew giaquinto
2 days ago
Amanda was most helpful as well as…
Amanda was most helpful as well as being friendly, cheerful, attentive and answered my questions and points satisfactorily. Good customer service from Aerial Direct.
Richard
2 days ago
As always they are there to help you…
As always they are there to help you with what ever your problems are & do there best to sort it which have for me.
ALC BUILDING SERVICES
5 days ago
Impressed by their customer service
The customer service representative was very friendly and professional. She understood my query and handled it very quickly and satisfactorily. Overall, they have been excellent and I hope their performance remains consistent over the years.
Abas
5 days ago
Aerial Direct have the best Customer…
Aerial Direct have the best Customer Service team and it makes sorting out any issues or queries so easy. Millie was friendly and helpful and she made my life easier, you can’t ask for anything more than that! I have always had the best service from them and would recommend them.
Megan
5 days ago
