Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
February 24, 2026
A guide to the newest mobiles in 2026
“There’s so many new mobiles on the market – where do I even start?” We hear this a lot, so you’re.
February 18, 2026
Top 5 business mobiles of 2025
Every year, new mobiles come out and it may make you wonder – “How popular are the new mobiles on the.
February 12, 2026
The benefits of 5G for business mobiles
The world is changing at a fast pace and businesses need to stay up to date; they especially need to be responsive.
Trusted by our customers
Helpful new deal. Very welcome.
I rang Aerial Direct today as I had had notice by text that I had gone over my data limit of 5G. I wanted to check the situation and that it wasn’t a scam. I spoke to a very helpful Flavio, who after listening to my waffle and questions, set up a new and reasonable deal for 20GB per month.. So helpful! I have no wifi in my bedroom, 5GB was obviously insufficient.
Customer -Theodora Wayte
1 day ago
Very helpful lady that rung me back
Very helpful lady that rung me back
Kim Lord
1 day ago
Aerial Good, O2 Poor
I had Difficulty with my phone in Perth, Australia after purchasing O2 world wide facility for £99 prior to going through Aerial on arriving I found it was not working, I phoned Aerial and although the different operators tried to get it working through O2 I did not get to use my phone throughout the Month long holiday which we needed to use sat nav, fortunately my wife’s phone did work, on coming home I phoned Aerial to report this and said I was not expecting any bill, they agreed then O2 invoiced and I phoned again Aerial said I would get a credit, My Bank account was then taken the money from it, I phoned Aerial again and Amanda asked if she could work on it and phone me back, I agreed, when she phoned back she said o2 would not refund the money but Aerial would, I can confirm I received the refund to my account today, Well done Aerial but poor service from O2 .
Andrew
1 day ago
My experience of Aerial Direct
All my contact has been pleasant and polite and issues have been resolved promptly
Janice
1 day ago
First Class Customer Service
Received very swift, efficient and friendly service over the phone today with Charlie at Aerial Direct.
customer
1 day ago
The lady that assist me today is so…
The lady that assist me today is so helpful and straight to the point about my concern .
Orlan
1 day ago
Straight forward response easy made me relax…
Straight forward response made me relax and put my mind to rest
customer Kevin Connolly
1 day ago
Very polite friendly lady I spoke to…
Very polite friendly lady I spoke to today and gave me some good news
mark alford
2 days ago
Always helpful and happy!
Always helpful and happy!
Richard Moulds
2 days ago
Customer service lady was fantastic took the time to investigate my issue and found a solution. Very helpful
Customer service lady was fantastic
SHARON
2 days ago
Caller was very polite and helpful.
Caller was very polite and helpful.
customer
2 days ago
Good Experience
The rep was very quickly able to answer my query. Very friendly and polite.
Caged Beastie
2 days ago
Always helpful & cheerful very…
Always helpful & cheerful very professional
Ian Davis
2 days ago
Very good customer service
Very good customer service
customer
2 days ago
A great service
A great service, to report a stolen phone in Spain, which I was able to block from my iPad. New Sim sent to the U.K. Courteous representative who was assuring. Be patient although not a long wait to get through. Upshot was I managed to retrieve the phone intact. That’s another story.
Kevin Whiting
2 days ago
Everything explain good very understand…
Everything explain good very understand very heathful very happy.
Erol Bilgen
3 days ago
Very helpful and patient with all my…
Very helpful and patient with all my requests, thank you
customer
3 days ago
Iam very happy with my experience with…
Iam very happy with my experience with this company. I had to change my address and it was done within a few minutes. Very helpful staff. Would always recommend them.
Sonja Carter
3 days ago
They are clear when solving problems…
They are clear when solving problems and open when explaining offers
Trevor Brock
3 days ago
Excellent support and customer service
Have been with Ariel for a number of years now. They have always provided me with professional excellent customer service and full detailed help and advise for all matters concerning my mobile phones. would definitely recommend them to all
Mrs D Dobie
3 days ago
