Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Very helpful
Very helpful
Mr F Campbell
1 day ago
Customer ServiceVery pleasant friendly girl with clear…
Very pleasant friendly girl with clear English speaking voice so very easy to understand. Good Customer service skills quickly dealt with my issue . Well done
teresa burgess
1 day ago
Great service overall.
Great service overall.
Gregg Radford
1 day ago
Simply the best
My experience with Ariel Direct has always been great. Customer service is second to none. Tim went above and beyond to get my money refunded back into my bank account from O2. Kept me updated by weekly phone calls until the matter was fully resolved. I can’t thank Ariel Direct enough. First class service from a first class company!
Andrea
1 day ago
a very pleasant experience
Shanelle was the most pleasant and helpful lady. She explain everything very clearly. Thank you
Katy Woodward
1 day ago
Very quick answering my call
Very quick answering my call. Very helpful and professional. Thank you.
Ms Barber
2 days ago
You did what you said you would which…
You did what you said you would which is hard to come by these days .
Derek Little
2 days ago
Staff were helpful with my recent…
Staff were helpful with my recent enquiry, thanks Daniel Jarvis 👍
Daniel Jarvis
2 days ago
Issue resolved within minutes
It was quick and easy. My issue was resolved within minutes and now I can get on with my day.
HS
2 days ago
Have rung a couple of times and…
Have rung a couple of times and everyone was informative and helpful. And just so nice. Customer service was excellent
MARGARET
2 days ago
The operative was very polite on the…
The operative was very polite on the phone, and sorted my issue out straight away. Thankyou
Stephen Ludkin
2 days ago
Fast and efficient
Fast and efficient. Far better than O2 operations
murray chick
2 days ago
Jasmine was very quick and very helpful…
Jasmine was very quick and very helpful with my new SIM activation . Perfect and quick resolved phonecall. Thank you Jasmine !
customer
2 days ago
Bailey was very helpful and sorted my…
Bailey was very helpful and sorted my query out quickly and efficiently
Lisa V Stanley
2 days ago
Exceptional service.
I have been with Ariel Direct for many years and have always found them to be very helpful and informative. I received some good advice on password protection and setting spend limits.
Carole Gunnell
3 days ago
Query resolved promptly and in a…
Query resolved promptly and in a friendly and efficient manner
Peter
3 days ago
My issue was dealt with promptly and…
My issue was dealt with promptly and professionally. No complaints.
customer
3 days ago
Lovely polite lady so helpful sorted…
Lovely polite lady so helpful sorted all my issues out.
Mark Tiller
3 days ago
I’ve been with this company for a while – excellent
I’ve been with this company for a while and just accessed their customer support. I’m not a techy person at all but Bailey sorted out my issue and offered excellent advice and some tips on how to get the best from my account. Fully recommend.
Mr Clive Rostill
3 days ago
Great communication and very friendly…
Great communication and very friendly manner.
Nige Harrison
3 days ago
