Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 30, 2026
Top 5 Business Mobile Myths
Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.
June 19, 2026
GUIDE: How to keep your mobile number
Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.
June 11, 2026
How a poor business mobile plan can affect your business
Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.
Trusted by our customers
Just checking with you thanks.
Just checking with you thanks.
Dave Haskins
11 hours ago
I had a query about ownership transfer
I had a query about ownership transfer. I got through to a Human straight away. They resolved my query very swiftly and emailed the relevant forms immediately. Great service well done.
Richard Sims
1 day ago
Amanda
Amanda, the Aerial Direct customer service lady was very helpful, polite and jolly.
Connaught Shutters And Blinds
1 day ago
Fantastic customer service
Fantastic customer service, the gentleman on the phone was kind, polite and professional. Was problem turned out to be no problem at all. Fantastic
GMBrook LiquidFloorScreed
1 day ago
Greatb service
Greatb service
customer
1 day ago
Good service
Easy to contact and actually speak to a person not a bot. I had a couple of questions which were answered immediately.
Wendy
1 day ago
Spoke to Sandra about a problem with my…
Spoke to Sandra about a problem with my account she explained how the account was set up and all the relevant details she took time to make sure I understood everything she was telling me it was a pleasure to talk to her
Paul Holden
2 days ago
I got what I needed
I got what I needed
CAROL MANN
2 days ago
Mike was brilliant today got what I…
Mike was brilliant today got what I needed with his help very much appreciated
CAROL MANN
2 days ago
Really helpful and polite
Really helpful and polite
Carol Robertson
2 days ago
Quick response and reassurance.
Quick response and reassurance. Very friendly and knowledgeable staff.
Geoff
3 days ago
Bailey was so helpful as was Charlene…
Bailey was so helpful as was Charlene last week. Was really worried about my bills which where so high. Every thing sorted I’m so glad an again I thank the 2 staff they were brilliant.
Deborah
3 days ago
The lady I spoke to was extremely…
The lady I spoke to was extremely helpful.. thank you!
customer
3 days ago
Friendly and helpful Aerial staff
The lady I spoke to, I think Emily, was ever so helpful. I had been a bit silly and messed up with Airplane mode ending up with some large bills. She was most helpful and kind and understanding. Thanks again!
Mr and Mrs Syder
3 days ago
Customer service excellent
Customer service excellent, friendly, professional, sorted my query to my satisfaction.
PHILIP BESTWICK
3 days ago
Lost SIM
Lost SIM Lauren at Aerial Direct was very pleasant to deal with and very efficient real pleasure to deal with!
Alex Karkoski
3 days ago
Great Service
The call was very efficient, and Millie, the person I was speaking to, was really polite and helpful and made everything clear.
David Moed
3 days ago
Customer service query
I rang customer services and requested a ring back rather than wait on the line. I was called back a few minutes later and my query was answered quickly and efficiently by a very friendly lady.
Susie
3 days ago
Issue with invoices sorted in minutes
I needed help with my invoices, so I started an online chat. At first, I wasn’t thrilled about talking to a bot (despite how intelligent it could be!), but I was quickly connected to a support agent who resolved my issue straight away. Highly recommended company.
Alfredo
4 days ago
Prompt responses overall & great info…
Prompt responses overall & great info from Mike @ Aerial Direct
ANON
4 days ago
