Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
April 23, 2026
Samsung vs Apple: Which is better for business?
The battle of Samsung vs Apple has been around as long as smartphones themselves. People have been discussing which is best,.
April 22, 2026
Travelling this summer? What you need to know about roaming & international costs
The sun is shining, the ice cream van is doing the rounds, and you can almost taste the salty air. It’s that.
April 17, 2026
NEWS: The O2 Satellite Launch
Have you ever worried about losing your internet connection whilst exploring your favourite sites or visiting that customer who’s located in.
Trusted by our customers
Jasmine
Jasmine, was polite, friendly and efficient. She dealt with the issue promptly. Thank you Jasmine.
customer
1 day ago
Informative
Informative, quick action and follow up from customer service was above satisfactory. Issue resolved promptly and effectively.
T M
1 day ago
Quick customer services delt with what…
Quick customer services delt with what i needed to know about my account
Angela
1 day ago
Very polite and helpfull person dealt…
Very polite and helpfull person dealt with my call
S Dale
1 day ago
My query was resolvedto my satifaction…
My query was resolvedto my satifaction and the Agent was very helpful and knowledgeble.
Patrick Ndlovu
1 day ago
Thanks to Jack Aburrow I reduced my…
Thanks to Jack Aburrow I reduced my bill by 50% !
Jules Scomorovschi
1 day ago
Amanda was great and she was so helpful…
Amanda was great and she was so helpful and kind,
Vipen Paul
1 day ago
Lauren was great to deal with and…
Lauren was great to deal with and everything was sorted out quick and hassle free
Kevin Smith
1 day ago
Everything was adjusted as I wanted to…
Everything was adjusted as I wanted to and hassle free and very quick
Kevin Smith
1 day ago
Quick and easy to speak with
Quick and easy to speak with
Sam
1 day ago
a happy service at the other end of the…
a happy service at the other end of the phone
customer
1 day ago
Number change…
Very quick and courteous solved my problem with getting my number changed, always a pleasure to deal with
MR BRIAN GRACEY
1 day ago
The customer service assistant I spoke…
The customer service assistant I spoke to was brilliant.
customer
1 day ago
Very helpful and reset my logins.
Very helpful and reset my logins.
Colin Wallace
1 day ago
Was a bit desperate but Bailey listened…
Was a bit desperate but Bailey listened to what I said and got straight back to me sorting my problem out, very pleased. 👍
customer
2 days ago
Helpful resolution
I raised a query as I no longer need a business account. The staff member was very helpful and offered a gesture to help resolve my problem until my contract can be changed.
Dorothy Calderwood
2 days ago
Our experience started off challenging.
Our experience started off challenging. We encountered a period where outbound calling was unavailable for several days, which understandably had an impact on the business. There were also some initial difficulties around system access and communication, which made the process more frustrating than it needed to be. However, I’m pleased to say that the situation was completely turned around thanks to Dale. Dale handled everything calmly and professionally, took full ownership of the issue, stayed on the phone to ensure things were resolved, and followed up multiple times to make sure everything was working as it should. That level of care and commitment made a real difference. If it wasn’t for Dale stepping in, the experience could have been very different. On the strength of how this was handled and resolved, I’ve updated my review from 1 star to 5 stars.
Rohan Tracey
2 days ago
Very friendly service
Very friendly service
customer
2 days ago
Kim was very polite and assisted me…
Kim was very polite and assisted me swiftly, much appreciated.
Bethan Barraclough
2 days ago
Answered phone quickly
Answered phone quickly
customer
2 days ago
