Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
February 27, 2026
The Samsung S26 launch; what it means for businesses
It’s that time again – Samsung have launched their new smartphones for the coming year, and while you could make an.
February 24, 2026
A guide to the newest mobiles in 2026
“There’s so many new mobiles on the market – where do I even start?” We hear this a lot, so you’re.
Trusted by our customers
Great friendly and polite service…
Great friendly and polite service received today, every query answered and great customer care in helping me to also get a money back and a better deal moving forward.
Alison Foenander
12 hours ago
The lady at Aerial Direct was extremely helpful. Thank you!
The lady was extremely helpful and activated our new SIM cards. She also advised me about esims. Thank you for all your help.
Jackie
1 day ago
Ifound it quite difficult to speak to…
Ifound it quite difficult to speak to an actual person but when I got one she was very helpful answering my questions with great patience.
Loretta
1 day ago
The lady I spoke to was lovely and very…☺️
The lady I spoke to was lovely and very helpful. I couldn’t fault her
Karol Kay
1 day ago
Friendly efficient and professional
Friendly efficient and professional
Andy Oades
1 day ago
Aerial were superb helping me get my…
Aerial were superb helping me get my phone up and running again with a new sim, at 75 years of age, I really needed their help. great service, thank you
Cherril Leese
1 day ago
The lady who we spoke to was very…
The lady who we spoke to was very helpful and we got our answers to the questions we asked
Audrey loughran
1 day ago
Sorting out an account problem
It was nice to talk to someone who understood my problem, and was able to sort it out with little fuss. Thank you
Raymond McNamee
4 days ago
Very helpful lady
Very helpful lady
customer
4 days ago
The person I spoke to was very friendly…
The person I spoke to was very friendly and sorted out my problem great advice and understanding
Simon Ward
4 days ago
Spoke to a lovely lady today
Spoke to a lovely lady today. Helped me out with my query. Very knowledgeable and sorted my query straight away. Thank you
Sandra Lyons
4 days ago
Sorted out everything on the phone
Sorted out everything on the phone
Danielle Hall
4 days ago
Milly from your team was very helpful…
Milly from your team was very helpful answered my quedtiins and made me feel a bit better and all information needed was clear
Jules warrior
4 days ago
Chanelle was so friendly and very good…
Chanelle was so friendly and very good and sorting my problem out. Really good customer service
customer
4 days ago
Reassurance about account activity.
I called for reassurance about some small but unexpected charges on my O2 account, Katey ran through the charges to make sure there was no nefarious activity and took the time to explain the charges. Absolutely excellent service.
EddL
5 days ago
friendly clear information
friendly clear information
rachel hughes
5 days ago
My query was resolved very quickly and…
My query was resolved very quickly and professionally -thank you
Bernard
5 days ago
Very helpful and no fuss in dealing…
Very helpful and no fuss in dealing with account querery.
customer
5 days ago
Excellent
Excellent, knowledgable, helpful and friendly service. All questions answered and problems resolved.
Dianne Parlett
5 days ago
Natasha was extremely helpful
Natasha was very friendly & extremely helpful. She explained everything in great detail in a way I could understand.
Kevin Bannister
5 days ago
