Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
April 28, 2026
The difference between network providers
Does the thought of network providers seem a bit overwhelming? It’s right to think the UK telecoms market is quite saturated.
April 23, 2026
Samsung vs Apple: Which is better for business?
The battle of Samsung vs Apple has been around as long as smartphones themselves. People have been discussing which is best,.
April 22, 2026
Travelling this summer? What you need to know about roaming & international costs
The sun is shining, the ice cream van is doing the rounds, and you can almost taste the salty air. It’s that.
Trusted by our customers
I think this lady is the best her name…
I think this lady is the best her name was Julie and she sorted everything out for me. Phoned me back when she said she would. I just can’t thank her enough.
Mary
1 day ago
Very quick and polite service
Very quick and polite service
Paul newell
1 day ago
New to Aerial Direct
I am new to Aerial Direct and have found their staff to be extremely helpful and pleasant to deal with during the changeover process.
Bill Cummings
1 day ago
Aerial Direct goes above and beyond to help customers
Emma from Aerial Direct was extremely helpful in trying to sort out a billing issue with my o2 phone. O2 would not give me a refund for a call made to a premium number by mistake but Aerial Direct helped me out by refunding 1/3 of the spend.
Ged Hammel
1 day ago
Spoke to Casey who was so kind and…
Spoke to Casey who was so kind and extremely helpful
Sue
2 days ago
Lost a phone so they froze the number
Lost a phone so they froze the number, and issued a new sim card… very efficient!!
customer
2 days ago
Chanel was so personable and resolved…
Chanel was so personable and resolved my issue quickly & professionally.
Natalie Westbury
2 days ago
The assistance given by Flabio was…
The assistance given by Flabio was courteous and professional.
Mr Picketts
2 days ago
Solved problem fast and effectively
Had a issue and it was delt with fast and efficiently good service
Mr Peter Williams
2 days ago
Always very helpful and resolve issues…
Always very helpful and resolve issues quickly
Tony
2 days ago
Amanda was very helpful
Amanda was very helpful
customer
2 days ago
They call back when they say they will.
They call back when they say they will.
SEAN WALTER
3 days ago
Always polite and helpful
Always polite and helpful. Mike sorted my queries happily and efficiently.
Frances Walsh
3 days ago
Great customer service with clear…
Great customer service with clear communication. Your representative was polite, pleasant and professional.
MGK
3 days ago
Very friendly staff who were able to…
Very friendly staff who were able to answer my questions promptly and gave me helpful advice.
Diane
3 days ago
My query was answered quickly and…
My query was answered quickly and efficiently.
Darren Lacy
3 days ago
Always great
Always great never had a problem with them
Mr ratcliffe
4 days ago
Sim card
The person who i spoken to today was a very polite very helpful a explaining how long the new sim will take to put in my phone
Colin Cooper
4 days ago
Clair was absolutely fantastic so happy…
Clair was absolutely fantastic so happy and friendly. She had everything sorted in under two minutes. A total asset to an already great company.And no long waits listening to music. Call answered and talking to her in under 45 seconds.
ML
4 days ago
Natasha,
Natasha,the lady I spoke to this morning regarding my O2 bill,was very pleasant, helpful and explained the reason my bill was as it was .
tony spurway
4 days ago
