Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
July 24, 2026
How different industries use business telecoms
Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.
June 30, 2026
Top 5 Business Mobile Myths
Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.
June 19, 2026
GUIDE: How to keep your mobile number
Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.
Trusted by our customers
Wasn’t happy not being able too use my…
Wasn’t happy not being able too use my phone or text for a week I’m a carer for my mum so I needed to be in touch with her Will I get any credit back aswell for not able to use my phone ?
Debbie wildman
9 hours ago
A really good understanding of my issue…
A really good understanding of my issue raised with lots of patience in explaining how to operate my mobile telephone in detail. I do really appreciate the informative conversation with the lady who helped to sort things out.
Gordon Bennett
10 hours ago
Absolutely first class service can’t…
Absolutely first class service can’t recommend them enough!
Grant thatcher
10 hours ago
Top service from Sam P today
Top service from Sam P today. Very professional and patient. I can’t rate him high enough. Never gave up on my lack of technical know how, my internet was fully restored.
Carole Bament
1 day ago
Clear precise and knowledgeable …
It took a few attempts to get to the right person but once I did she was excellent. She was clear precise and knowledgeable.
Phil Healey
1 day ago
Millie…
Millie was very helpful and went above and beyond to help me with my query…AND…saved me some money!
Steve Wilkinson
1 day ago
Extremely Helpful
Easy to get through to correct department. Very helpful assistant . Sorted out my issue within minutes.
LC
2 days ago
The call handler Amanda was super…
The call handler Amanda was super helpful and went out of her way to help me, she was polite and understanding and a pleasure to deal with. She sorted my issue and called me a day later to confirm everything. Much appreciated thanks again Amanda 🙂
Theresa Doherty
2 days ago
Easy to talk to and understanding of…
Easy to talk to and understanding of issue and dealt with efficiently highly recommend
Alex fraser
2 days ago
fantastic customer service
fantastic customer service, she went above and beyond to help
customer
2 days ago
Millie was very helpful
Millie was very helpful, knowledgeable and polite. She explained things very clearly and Solved my problems.
Daphne
2 days ago
My query was dealt with eon a very…
My query was dealt with eon a very efficient manner & the matter was resolved to my satisfaction .
Maureen Rowe
2 days ago
Chantel was helpful got me sorted with…
Chantel was helpful got me sorted with no hassle
Geoff Wilson
3 days ago
Very helpful and pleasant!
Very helpful and pleasant!
EAGLEWALK LIMITED
3 days ago
Great customer service
Great customer service
customer
3 days ago
Chanel was very helpful with my…
Chanel was very helpful with my disabled son very quickly resolving our problems thank you very much much appreciated
customer
3 days ago
Very quick response and good service
Very quick response and good service. Issue sorted out
Sonita Sullivan
3 days ago
😊great service
😊great service
customer colin munro
3 days ago
Kind Caring staff very helpful after…
Kind Caring staff very helpful after someone trying to scam me, saying they were my phone company trying to renew my contract. Thank you for the support
L Priestley
4 days ago
great service not pushy just efficient
great service not pushy just efficient
Campbell Thomson
4 days ago
