Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
February 3, 2026
How To Choose The Right Business Mobile Provider
Running a business in today’s digital landscape means staying connected is non-negotiable. Whether you’re a sole trader answering emails on the.
January 2, 2026
The 5-Minute Mobile Plan Review: Is Your Business on the Right Tariff?
The start of a new year is the perfect time to take a fresh look at your business mobile setup. Your.
November 4, 2025
Aerial Direct Hits 200,000 Connections
Fareham, UK – October 29, 2025 – Aerial Direct, a leading UK provider of broadband and telecom solutions, has reached a.
Trusted by our customers
Very understanding and polite helpful
Very understanding and polite helpful
customergill Coleman
0 hours ago
Flavio was great
Flavio was great – listened, understood, went the extra mile.
Chris Lord
2 hours ago
Setting up 6 mobiles for business and…
Setting up 6 mobiles for business and online chat option
Timeout group North West
2 hours ago
Good service
Good service
Nick Lewis
3 hours ago
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and courteous. Thank you.
David Rowe
3 hours ago
the agent came on within 30 seconds on…
the agent came on within 30 seconds on submitting a request and all issues sorted within 30 seconds too.
Natalie
3 hours ago
Very helpful
Very helpful
Veronica Mc keown
4 hours ago
Emily was really helpful
Emily was really helpful. Listened, understood, took what action she could and arranged for a further discussion with the complaints team. Fantastic service far outshining my 5 calls with O2 last week
Paul Burnett
1 day ago
Talking to Amy was great and she was…
Talking to Amy was great and she was very helpful
Mark Corson
1 day ago
Travel Advice
Aerial Direct provided good advice for the extension of my contract for a holiday destination
Mr Roderick Bull
1 day ago
Excellent customer service
Excellent customer service received from Surinder. He guided me through all of my options to upgrade my phone. Providing concise details on my options without any hassle. Having chosen my upgrades ( 2 phones) he provided all the essential details and follies up with a phone call regarding delivery time schedule. Thank you
Geoff
1 day ago
Call back following email ,Problem…
Call back following email ,Problem sorted
ann steadman
1 day ago
Jasmine is what made my experience…
Jasmine is what made my experience great!….Wonderful actually! Jasmine was polite, cheery, kind, really helpful and really QUICK at sorting my problem. She didn’t keep me hanging on for no reason (I had this experience with another employee recently)! She sorted both of my problems with ease…she’s put my faith back in the company! I had nothing but miserable experiences before Jasmine! So thank you Jasmine! You were fantastic! With a very lovely voice too!🥰
Julie Gardiner
1 day ago
Polite and very knowledgeable
Polite and very knowledgeable
Linda Lmoh
3 days ago
Jasmine helped me with my problem about…
Jasmine helped me with my problem about my bill
customer James connell
4 days ago
Shanelle was extremely helpful,went…
Shanelle was extremely helpful,went above and beyond. She was lovely to talk to and made you feel that she had time for you, even if she didn’t. Shanelle is a big asset to Aerial Direct. Thank you Shanelle.
Amazed.com
4 days ago
I was helped by a young lady who…
I was helped by a young lady who although fairly new to the company had excellent knowledge and left me completely satisfied with her response. Thank you for your assistance today
Stella Cardy
5 days ago
Very polite and very helpful staff…
Very polite and very helpful staff member. Gave me requested information concisely and succeeded in improving my contract with your company
Douglas Dawson
5 days ago
Quick response and friendly
Quick response, answered my question and was very friendly on the phone
Ed
5 days ago
Connected my sin and changed me back to…
Connected my sin and changed me back to my old number was very helpful. Just took a long time to get through.
Jacqueline Robson
5 days ago
