Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
September 10, 2026
Introducing the iPhone Duo and 18 Pro range
Apple recently held their ‘Surprise and Shine’ event, but for those who had been scurrying around the internet for all the.
September 1, 2026
NEWS: Apple’s Launch Event – 9th September 2026
Apple has officially confirmed the date and time for their keynote, where they’ll announce the latest phones and other devices. On.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
Trusted by our customers
Friendly and helpful sorted all things…
Friendly and helpful sorted all things out for me
Denise Ingram
1 day ago
Well this gentleman Tim his name is was… Tim
Well this gentleman Tim his name is was very helpful today and helped me to get my bill down and also helping in other situations with my bill. I’ve got it reduced down for me which was very nice of him and he was very nice and polite and well mannered, which I did appreciate and he’s going to take care of things for me that end and I will be making my payment of £53 for this month and he’s sorting the rest out for me which I am very happy to say that Tim is a good person he knows what he’s doing at his job and thank you Tim. I appreciate everything you have done for me today and took the stress off for me. I really do appreciate it.
Selina, my name
1 day ago
Claire was very helpful/knowledgeable…
Claire was very helpful/knowledgeable and made me feel reassured that everything was in hand. She then corrected the matter raised and followed up with an additional call for an extra level of confidence that the matter had been resolved. Thank you again!
Leanne Mincher
1 day ago
Service rep was excellent.
Service rep was excellent.
A Taylor
1 day ago
Helpful staff
Helpful staff. 🙂
customer
1 day ago
Excellent communication
Excellent communication , no Drama , efficient , pleasant , five star all the way
Merchant City
1 day ago
The staff were very helpful
The staff were very helpful and proffessional and assisted me with a billing problem that I was concerned about. They remedied the situation with a Positive outcome and aload off my mind. Thanks Ladies.
Mr Burke
1 day ago
Amanda was very knowledgable and…
Amanda was very knowledgable and helpful and was able to answer my questions and resolve my issues quickly and efficiently. Great service. Thank you.
James
1 day ago
Amazing service from Amanda…thank you !
Amazing service from Amanda…thank you !
Mr Foster
1 day ago
Such a helpful person
Such a helpful person
Barney Hare Duke
1 day ago
Very helpful lady
Very helpful lady
Aaron Whiteside
1 day ago
The staff were very helpful
The staff were very helpful and sorted out my problem.
Mr Burke
2 days ago
Bailey was amazing!
Bailey was amazing!! Thanks, aerial!!
Eileen Curran
2 days ago
Quick and efficient help transferring…
Quick and efficient help transferring to an eSIM Have been with Aerial direct for a number of years always helpful.
CustomerMike Wright
2 days ago
Great service and response
Great service and response
Laura
2 days ago
Amanda very helpful in getting a…
Amanda very helpful in getting a resolution to bill query.
ALAN H
2 days ago
Very polite
Very polite , nice and friendly and were very helpful with my query on my account …..so now I know what I shouldn’t be doing !!! Thank you again…
Mr Moore
2 days ago
Resolved primptly
O had had a frustrating morning trying to change my address thru 02. Then I called 02 on a paid number – 02 put me thru to Aerial and I was given the option of a call back which I took. Within 5 minutes Chloe called and sorted my change of address promptly and graciously. Thank you
Claudette May
2 days ago
Excellent customer service from Mike
Excellent customer service from Mike. He was extremely helpful, patient and professional. He investigated unexpected roaming charges on my account, explained exactly what had happened and even spoke to his manager on my behalf. Thanks to his help, the full £45 charge was credited back to me. He also helped with my My O2 Business account and explained how to prevent the same roaming issue from happening again in future. I really appreciate the time and effort he put into resolving everything for me. Excellent service – thank you, Mike!
Aneta Bollu
2 days ago
The young lady was very helpful and…
The young lady was very helpful and polite. Nice to hear a positive voice on the phone
customer
2 days ago
