Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
February 27, 2026
The Samsung S26 launch; what it means for businesses
It’s that time again – Samsung have launched their new smartphones for the coming year, and while you could make an.
February 24, 2026
A guide to the newest mobiles in 2026
“There’s so many new mobiles on the market – where do I even start?” We hear this a lot, so you’re.
Trusted by our customers
The Lady I spoke to was very helpful…
The Lady I spoke to was very helpful and very pleasant.
Des
1 day ago
Very helpful
Very helpful and patient, understood my query straight away.
Mr Grahame Hope
1 day ago
The person I was talking to was very helpful
The person I was talking to was very helpful and was able to give me the answer to my enquiries
Kevin
1 day ago
Clear and concise direction when call…
Clear and concise direction when call connected; speaking to an individual; the individual’s ability to assist clearly.
Richard
1 day ago
The lady who took my call for a…
The lady who took my call for a discrepancy with my bill was friendly & helpful & sorted the issue.
Mrs Juliet Elizabeth Ford
1 day ago
Great communication with the advisor
Great communication with the advisor
Mr Sassarini
1 day ago
excellent service
lovely and cheerful girl sorted everything for me quickly and efficiently.
Jean
1 day ago
Saviours !!
After receiving a horrendous bill accumulated without really understanding the implications the staff at Aerial Direct offered a compassionate and thoughtful resolution much to the delight of my mental health !!
Terry
1 day ago
Bailey was incredibly helpful with my…
Bailey was incredibly helpful with my questions about the best way to use my phone settings when I travel to Japan and South Korea. He explained it all in layman’s terms and has promised to put it all in an email so that I can easily put his instructions to use when needed. A+ service. Thank you.
Barbara McDowell
1 day ago
Natasha listened to my query in full…
Natasha listened to my query in full and then sourced a suitable amendment to our data plan.
Helen Rule
1 day ago
Being slightly technophobic
Being slightly technophobic, Natasha was so helpful professional and extremely pleasant in dealing with my problem. Wasn’t made to feel stupid and I’m delighted she has solved my problem. Excellent customer service once you get hold of them but I guess I’m not the only one with a problem.
Anon
1 day ago
always polite and courteous service
always polite and courteous service. Also don’t have to wait too long to speak to a person!
custome Pauline williams
1 day ago
Most helpful young man
Most helpful young man, very polite also answered my question with professionalism. Thank you
Pamela Smith
2 days ago
Very helpful with my issue
Very helpful with my issue
peter charge
2 days ago
Positive experience
Very helpful, extremely polite, empatheticc and patient…( especially with us old fogies 🤗🤗) …I would like to make particular mention to both Jordan, and Chantelle, who between them guided me through my recent contract change with helpful professionalism.. both a pleasure to deal with…Lynne Ladden
BRYAN LADDEN
2 days ago
Happy with the customer service
I had an issue with sim card. They setup everything immediately. They speak clearly, so I could understand. Very happy with their customer service.
Lenita Shakthivel
2 days ago
A very helpful pleasant person the phone
A very helpful pleasant person the phone
Brian
3 days ago
Helpful and efficient.
I had a query regarding my O2 account. Very helpful agent on the telephone, I explained my problem, and it was sorted in no time. Very efficient and knowledgeable. Thanks.
Christine Elizabeth S
3 days ago
Nice to talk to a helpful person and…
Nice to talk to a helpful person and one I could understand . Thank you
Delia
3 days ago
Very helpful polite.
Very helpful polite.
Teresa Kendall
3 days ago
