Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
March 18, 2026
How poor connectivity can hurt your business
Slow downloads and dropped calls can be a real pain. To the untrained eye, it might seem like a little blip,.
March 10, 2026
How to upgrade your business mobiles
Upgrading your business mobiles can feel like a big job. One of those admin tasks you’ve been putting off. When you’ve.
March 3, 2026
The evolution of business connectivity
Technology moves fast. Faster than you may realise, depending on how much you’re involved. Telecoms, and connectivity in general, have improved.
Trusted by our customers
Excellent customer care
There comes a time later in life when you sometimes need patience and understanding. Aerial Direct staff have always been good at providing customer care. In particular today, Julie gave me the help, explanations and understanding by the bucket load! Thank you so much for making any confusion I had disappear Julie. really felt that your bosses should know what a great team member they have – But i guess they know that already. Very happy customer now fully understanding the things i had confused in my mind. All the best Julie thank you
PJ
1 day ago
Courteous and efficient
Courteous and efficient
simon Ravinet
1 day ago
What they promise they do!
We were made aware of Aerial Direct when our direct O2 contract ended. They offered great prices, multiple products, services and offers and importantly, a promise they are accessible and answer the phone in a timely manner, a novelty these days! This promise was put to the test recently when I called with an invoice question. The call was answered quickly and the person I spoke to resolved everything quickly and with confidence.
Elaine
1 day ago
It’s great to have a human interaction…
It’s great to have a human interaction when I call Aerial. I know my issue will be resolved, plus, today I’ve had a pleasant chat with Shanelle which is a bonus. Efficient and friendly is a good combination. At a broader level, the phone is always answered promptly. Options to get to the right department are user-friendly.
Judith Morris
1 day ago
Sandra was very understanding and got…
Sandra was very understanding and got the issue sorted in minutes with minimum fuss.
John Stirling
2 days ago
easy to use Live Chat
easy to use Live Chat – got straight to the issue and helped immediately
Judith
2 days ago
Easy to deal with
Easy to deal with
stephen carr
2 days ago
A very happy customer.
The person was extremely helpful, and caring. A pleasant experience. Your employee is definitely an asset to your company.
Paul Sands
2 days ago
Business experience
I had an urgent need to upgrade to a new SIM with a new phone. Expecting a long wait for an answer, I was pleased to speak with a very pleasant lady called Sandra almost immediately. She listened to my query and within a few minutes solved the problem immediately. 11 points out of 10 for customer satisfaction.
David Jamison
2 days ago
nice and quick answering
nice friendly staff who can fix the problem without passing you around!
Luke
2 days ago
Always excellent to deal with
Aerial Direct have always been an excellent company to work with and today was no exception. They called back when they said they would and dealt with my query quickly and efficiently
Deborah Burgess
2 days ago
I spoke to Flávio re my internet data…
I spoke to Flávio re my internet data and he could not have been more polite, friendly and helpful and resolved the matter with great efficiency As also very good and helpful staff
DR R BIRD
2 days ago
A prompt response to my query and…
A prompt response to my query and sorted to my satisfaction.
customer
4 days ago
The staff were brilliant helping me…
The staff were brilliant helping me with my issue and the result has enormously helped me I cannot thank them enough
David Patterson
5 days ago
Perfect service
Perfect service, Extremely clear and concise
Steven Senior
5 days ago
Charlotte Strover you are a SUPER STAR… AERIAL DIRECT is 1*for Business
Charlotte Strover you are a SUPER STAR what an amazing lady she really is, she definitely is too good for her job. I did NOT go AERIAL DIRECT for business as i would rate them 1* as a business. The 5* Rating is for Charlotte Strover that amazing and incredibly talented lady. I would NEVER go to AERIAL DIRECT for Business as they are too much of an headache.
Pav Sodhi
5 days ago
Very helpful
Very helpful
Duncan Williams
5 days ago
extremely helpful kind and courteous
extremely helpful kind and courteous. Went through all the checks explained the process and made sure i understood
customer
5 days ago
Very helpful girl
Very helpful girl
Caroline Baete
5 days ago
good customer service and communication
good customer service and communication
London LHD
5 days ago
