Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 2, 2026
How to upgrade your business mobile
Are you wondering how to upgrade your business mobile? Our host Calum Lintott is joined by Guy Golding, a Mid-Market and.
May 19, 2026
SIM-only vs Handset: Which is better for your business?
Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.
May 7, 2026
The best apps to boost your business mobile
Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.
Trusted by our customers
Channel (I hope I spelt it right) was…
Channel (I hope I spelt it right) was brilliant. Professional and very helpful.
Rich Taylor
3 hours ago
They were polite and helpful with the…
They were polite and helpful with the enquiry. Thank you
Peter Graham
6 hours ago
Super
When I got through to speak Super helpful Direct to the solution Very efficient Incredibly polite Very good 8 bananas 5 stars
Michael
1 day ago
Excellent customer service.
Excellent customer service.
Louise
1 day ago
Good job well done !
Just a short note to say Manny did a first class job today ultimately ending in retaining a customer…. I had genuinely thought I had run my course with Ariel direct after several years …. I thought it was time to move on….. Manny nipped that on the bud ! Polite, professional, well informed and reassuring! Much Appreciated JT
John Thompson
1 day ago
A pleasant experience
A pleasant experience Efficient service
Chris Foot
1 day ago
Very helpful being a pensioner I found…
Very helpful being a pensioner I found the lady very informative.
Mrs Tancock
1 day ago
Extremely helpful person who did her…
Extremely helpful person who did her best to sort me out. She was knowledgeable and a good communicator. Excellent service
Mrs Suzanne Mary Jones
1 day ago
Helpful friendly assistant
Helpful friendly assistant Simple instructions Thank you.
Mr Geoff Abraham
1 day ago
I spoke to natasha
I spoke to natasha and told her I was confused with my bill, she explained everything to me in a lovely way that made it very clear to me
customer terri maitlen
1 day ago
Needed a new sim card
Needed a new sim card. sent out immediately, easy to activate
customer
1 day ago
Really helpful and knowledgeable…
Really helpful and knowledgeable customer service, even going to the trouble of calling back to check information was correct. Excellent! Would recommend.
MR SIMON WILLIAMS
1 day ago
Great service from lady I spoke to
Great service from lady I spoke to
customer
1 day ago
Very helpful and friendly staff who…
Very helpful and friendly staff who responded to my query
Ted Russell
1 day ago
Mikes service
Yes Mike sorted out my problem very quickly and I was very happy with his service today thank you
carolyn evans
1 day ago
Quick and helpful in coming up with a…
Quick and helpful in coming up with a solution to insufficient data and adding a rebate.
Chris
2 days ago
Phoned for information on my contract…
Phoned for information on my contract the call was answered promptly and my questions were answered efficiently. Overall a good experience. Great customer service
David Glen
2 days ago
Great customer service.
Great customer service. The young lady I spoke to was very helpful. Promised to ring me back the following day at a certain time, and she did. My query was resolved. The young lady was very polite, engaging, and helpful.
Denise Harnett
2 days ago
A refreshing experience
A pleasant, helpful person who radiates a smile in her voice.
David
2 days ago
Very polite and pleasant lady.very…
Very polite and pleasant lady.very helpful.
george straker
2 days ago
