Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
June 30, 2026
Top 5 Business Mobile Myths
Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.
June 19, 2026
GUIDE: How to keep your mobile number
Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.
June 11, 2026
How a poor business mobile plan can affect your business
Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.
Trusted by our customers
I had some questions regarding my…
I had some questions regarding my account which were very quickly answered by Chanel who was so helpful and friendly, thank you so much for your time and help.
Wayne Knight
1 hours ago
Once I made contact your agent was very…
Once I made contact your agent was very helpful and efficient.
MR DENIS GREGG
3 hours ago
Helpfulness itself
Your agent was kind, helpful and considerate. She kept her promise to inform me of my next bill. She explained all the details so that I could easily understand them.
Charles Martin
7 hours ago
Chloe
Chloe, the customer service advisor was very helpful, and efficient. Chloe called me back as promised, and resolved my issue.
Debra Howarth
1 day ago
Very helpful
Very helpful Clear and precise help
customer
1 day ago
Very impressive customer service by…
Very impressive customer service by Michael. So helpful and determined to solve my problem with no data roaming on my phone
Barbara
1 day ago
Excellent customer service
Excellent customer service. Had a very small query, which was handled very efficiently, professionally and friendly. No messing about, simple honest answers. Exactly what was needed.
Lyn Rokins
1 day ago
Your agent named Sandra was able to…
Your agent named Sandra was able to sort out the problem with my discount straight away. She was very friendly and helpful.
Black Dog
1 day ago
Chloe was fantastic at dealing with my query
Chloe was fantastic at dealing with high bill that i received. She dealt with it so well and is a credit to your company.
Sarah Dalton
1 day ago
Fabulous very helpful
Fabulous very helpful
Roxanne
1 day ago
Thank you to the gentleman that I spoke…
Thank you to the gentleman that I spoke to, very polite and very helpful. I would 100% recommend using Ariel as they are very professional and always answer quickly.
Michael
1 day ago
Very helpful customer service
Very helpful customer service
customer
1 day ago
Was very happy quick and efficient
Was very happy quick and efficient
Mr Mark Booker
1 day ago
Chanel was absolutely excellent in…
Chanel was absolutely excellent in helping resolve my problem. Many thanks!
John Drabble
2 days ago
Long-term customer, never disappointed by customer service
I have been with Aerial Direct for many years and have always found their service to be exceptional. Today was no different; Claire quickly understood my query, gave me options to resolve it and implemented my decision. The call probably took less than 3 minutes. Great customer service from Claire and great overall service from Aerial Direct.
Chris Shaw
2 days ago
They are fast and friendly
They are fast, friendly and efficient.
E Wilson
2 days ago
Very friendly and fast suport
Very friendly and fast suport
Mauro Feltrin
2 days ago
The lady was very helpful
The lady was very helpful
Khuram ASLAM
2 days ago
Fast, Friendly, Easy to Understand
Their customer service was fast, friendly and very easy to understand. I recommend them to anyone and everyone. Five star service *****
MJ
2 days ago
Excellent service from Chanel
Customer service at Aerial was very quick, extremely friendly, happy to help in any way they can, and extremely good at their job. I only wish other companies staff where the sane it eould make all experiences so so much better for customers. Chanel was my customer service support, and she was second to none and an extremely lovely lady and a total superstar! She deserves a pay rise! I cannot thank her enough for her help and support with my issue. Thank you Chanel x
Kelly Wilson
3 days ago
