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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!


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Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

top 5 business mobile myths

June 30, 2026

Top 5 Business Mobile Myths

Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.

how to keep your mobile number

June 19, 2026

GUIDE: How to keep your mobile number

Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.

how a poor business mobile plan can affect your business

June 11, 2026

How a poor business mobile plan can affect your business

Ever lost signal at the worst possible moment, or been hit with unexpected charges at the end of the month? It.

Trusted by our customers

Excellent Customer Service and…

Excellent Customer Service and straightforward procedure.

Excellent

Excellent, friendly and knowledgeable customer service. Thank you to this wonderful call handler. You are a credit to your employer!

Shanelle – you are amazing

I contacted Aerial Direct with a data/billing issue and spoke with Shanelle who was amazing. I am a technophobic fossil and was quite distressed about the issue but she was so kind, caring and empathetic that she immediately calmed me down. She went above and beyond to help me and explained everything so well while resolving my issue very speedily. I will never forget what she did for me and cannot begin to thank her enough for everything she did for me. She is an amazing lady. THANK YOU

Aerial account

Aerial has saved me money on my 02 account. Friendly advisor very helpful.

Responsive service and helpful advisor .

Responsive service , really helpful advisor, different options explained clearly .

Always friendly and helpful

Always friendly and helpful

Adam dealt with my initial query…

Adam dealt with my initial query efficiently and I was then contacted by Millie who continued to be quick and efficient

Shanelle was very helpful & very…

Shanelle was very helpful & very polite. She was quick to deal with my request & sent over everything we had discussed immediately via email.

Millie was so professional and helpful

Millie was so professional and helpful. Thank you for your service.

Just checking with you thanks.

Just checking with you thanks.

I had a query about ownership transfer

I had a query about ownership transfer. I got through to a Human straight away. They resolved my query very swiftly and emailed the relevant forms immediately. Great service well done.

Amanda

Amanda, the Aerial Direct customer service lady was very helpful, polite and jolly.

Fantastic customer service

Fantastic customer service, the gentleman on the phone was kind, polite and professional. Was problem turned out to be no problem at all. Fantastic

Greatb service

Greatb service

Good service

Easy to contact and actually speak to a person not a bot. I had a couple of questions which were answered immediately.

Spoke to Sandra about a problem with my…

Spoke to Sandra about a problem with my account she explained how the account was set up and all the relevant details she took time to make sure I understood everything she was telling me it was a pleasure to talk to her

I got what I needed

I got what I needed

Mike was brilliant today got what I…

Mike was brilliant today got what I needed with his help very much appreciated

Really helpful and polite

Really helpful and polite

Quick response and reassurance.

Quick response and reassurance. Very friendly and knowledgeable staff.

trustpilot-stars

Based on 19,312 reviews

trustpilot-star