Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
April 7, 2026
How to level up your business mobiles
Your business mobile is more than just a device; it’s the key to your business whilst on the road. It’s basically.
March 26, 2026
Starting a New FY: Keep Your Costs Under Control
Heading into the new financial year can feel like a transitional time – in one way we’re all looking at the weather change and spring FINALLY arriving, but in another we’re aware.
March 24, 2026
Why telecoms audits are essential for a growing business
As your business grows, so do your responsibilities. More employees, more projects, and more operations make it easy to overlook small.
Trusted by our customers
I spoke with a lady called Kim because…
I spoke with a lady called Kim because I was told Dale who set up my package was not in. I phoned because your company had taken more money from my bank then was told Kim answered why this happened I think I understand why and will kept an eye on this. Kim had a pleasant manner when we talked. I’m still not happy with my package but I can’t do anything about it but not Kim fault for
Lynne Britton
1 hours ago
Was polite and friendly
Was polite and friendly
The sanctuary mbs
9 hours ago
Very helpful customer support
As the phone lines were busy I requested a call back and was called within the hour. I had a billing query which was answered very quickly and to my satisfaction. I had also changed my address recently and this was updated for me on the same call.
Lynne S
11 hours ago
We’ve had a great experienceGoes the extra mile to help. Highly recommended! working…
We’ve had a great experience working with this company as they provide both handsets and SIM cards, and the service has been consistently reliable. A special mention to our main point of contact Mark P—communication is always quick, helpful, and professional. They’re incredibly responsive to emails and always willing to look into any questions or requests we have, no matter how small. It’s refreshing to work with a team that genuinely prioritises customer support and goes the extra mile to help. Highly recommended!
Katie R
1 day ago
Whenever I call with a question they…
Whenever I call with a question they are always so helpful and quick to resolve my problem, also very friendly..
mac
1 day ago
Chanelle sorted out my problem and was…
Chanelle sorted out my problem and was a delight to talk to. Put a smile on my face.
customer
1 day ago
Very quick to deal with my SIM update…
Very quick to deal with my SIM update request and replacement that was dispatched straight away and fast activation once SIM arrived.
KEVIN BEADLE
1 day ago
Very helpful sorted my query very…
Very helpful sorted my query very quickly
Glyn curtis
1 day ago
She actually called me back when she…
She actually called me back when she said she would
Scarlett
1 day ago
Blocked phone by 02
I found the staff very helpful and polite which is how I like things
Steve Cooke
1 day ago
GREAT SERVCIE
GREAT SERVCIE , QUICK & EFFICENT . JULIE NEW EXCACTLY WHAT TO DO & WAS VERY CLEAR UNDERSTANDABLE . ALL THE INFORMATION WAS EMAILED FEW MINS LATER
JMG
1 day ago
Fast response
Fast response, intelligent, and efficient customer advisor
Caroline Kelly
2 days ago
Consistently Excellent
Fast response time, not kept hanging on phone for ages. Solved two problems within a couple of minutes done and dusted. They have been doing this consistently for years for me.
Barry Lovell
2 days ago
I felt well looked after
I felt well looked after
Suzanne Lee
2 days ago
Staff very polite and helpful and went…
Staff very polite and helpful and went out of their way to help. Only issue was had to wait for a while to speak to someone
Dean
2 days ago
Excellent service
Answered query super quickly. Call handler was very helpful All sorted out extremely quickly. Excellent service.
PDH Electrical
2 days ago
Fabulous customer service requested…
Fabulous customer service requested copy invoices had them within minutes Great stuff!
customer
2 days ago
Problem solved efficiently by Lauren…
Problem solved efficiently by Lauren who is a friendly advisor
Janet Livingstone
2 days ago
O2 renewal
Much improved customer services since Aerial handles O2 enquires.
The Grace Consultancy
2 days ago
Was very fast and helped me loads
Was very fast and helped me loads . I was very happy .
Paula Wood
2 days ago
