Our Services
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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
August 3, 2026
Case Study: Worcester Community Trust
We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.
Trusted by our customers
Friendly staff and quick service
Getting through to someone very quickly who understood and solved the problem straight away. The lady was pleasant and very helpful.
Mrs Doherty
4 hours ago
the person was so kind and extremely…
the person was so kind and extremely helpful
EILEEN DUNLOP
1 day ago
I was greeted by a clear speaking (…
I was greeted by a clear speaking ( important when you’re a bit deaf ) , cheerful, obliging and helpful call handler. Told me exactly what I needed to know without loads of waffle. Great !
Mrs M McEwan
1 day ago
Great service from friendly staff
Great service from friendly staff. I got charges I needed explaining on my spend cap but they were explained – and that helps me understand where the costs are.
anne-marie
1 day ago
quick, pleasant and efficient
I was put straight through, the assistant was pleasant and helpful, had my account on screen from my name and postcode instantly, then suggested I provided a password for the future, which I did, then immediately understood what I required, suggested a sensible spending cap and applied it. What more could I ask?
customer
1 day ago
Had a problem spoke to a lovely lady…
Had a problem spoke to a lovely lady who put me right explained everything to but my mind at rest great service glad I am with Aerial
Victor Faulds
1 day ago
quick and simple to navigate
quick and simple to navigate
Gary
1 day ago
Just wanted update on my hand set…
Just wanted update on my hand set arrival, text through live chat, Lauren was very helpful and professional and sorted my query .
Gary
1 day ago
My contact dealt with my request in a…
My contact dealt with my request in a prompt manner
Nick
1 day ago
Chanel that helped me was really…
Chanel that helped me was really helpful, she looked into my account to find what was wrong and found the answer . Thank you Chanel, all done within minutes
Diana Stephens
1 day ago
I had a problem with a faulty SIM card…
I had a problem with a faulty SIM card but Aerial Direct did a great job in supplying me with a quick replacement and the process to activate it was very simple.
Ian
1 day ago
great service answered everything I…
great service answered everything I enquired about.
Sarah Gosling
1 day ago
Very helpful setting up my eSIM after…
Very helpful setting up my eSIM after encountered a problem initially. Thanks
Daren Clements
1 day ago
WhatsApp communication
Very easy to communicate with Aerial over WhatsApp, in no time at all my questions were answered, I dealt with Lauren who was very helpful.
Rebecca Teague
1 day ago
Excellent service fixed problem in 2 minutes
Excellent service fixed problem in 2 minutes
customer
1 day ago
The agent was very helpful.
The agent was very helpful.
Ian mitchell
2 days ago
Due to an oversight on my part I over…
Due to an oversight on my part I over used my data by a large amount on contacting Aerial Direct. A costumer service member Tim, was really professional patient and understanding helping all the way. Securing my phone against future mistakes, I will be reimbursed in full. Very few companies would do that definitely recommend this company . Big thank you Tim.
Wm. HADDOCK
2 days ago
Millie was really helpful in the online…
Millie was really helpful in the online chat facility. Was able to help with the query, very polite and helpful 🙂
Candy Hart
2 days ago
A good professional service
A good professional service, quick and easy. The operative was pleasant and helpful.
Anthony Kirby
2 days ago
Good communication
Good communication
Stephen
2 days ago
