Our Services


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If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!


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Awards and accreditations

We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.

Excel Partner Of The Year

O2 Business
2025

Customer Excellence

O2 Business Direct Partner Network
2025

Best Mobile Service
and Solution Provider

Mobile Industry Award 2021 – 2024

mobile news awards winner

Customer Service
Business

Mobile News Awards 2024

mobile news awards winner

Best B2B Dealer/Reseller

Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024

Mobile industry awards 2023 winner partner of the year

Partner of the Year

Mobile Industry Award 2023

o2 business direct partner network in white

Customer and
Digital Excellence

O2 Direct Partner Network 2017-2023

excellence awards in white

Large Business
of the Year

The News Business Excellence Awards 2020 & 2023

comms national awards

Best Customer
Service

Comms National Awards 2018 & 2019

mobile industry awards 2021

Business Growth
Award

Mobile Industry Awards 2019

solent deals awards

Mid-Range Deal
of the Year

Solent Deals Awards 2019

the business magazine Solent 250 logo

The Business Magazine

Solent 250 Member 2024

iso 27001 information security management logo

ISO 27001

iso 22301 business continuity management logo

ISO 22301



You’re in good company


News & Blogs

The latest news and views. Find out everything that’s going on at Aerial Direct.

how to upgrade your business mobile

June 2, 2026

How to upgrade your business mobile

Are you wondering how to upgrade your business mobile? Our host Calum Lintott is joined by Guy Golding, a Mid-Market and.

sim only or handset

May 19, 2026

SIM-only vs Handset: Which is better for your business?

Choosing the right business mobile plan could seem tricky but, it doesn’t have to be, especially when needing to compare SIM-only.

best apps for your business mobiles

May 7, 2026

The best apps to boost your business mobile

Are you making the most of your work phone? Declutter your mobile by clearing out unused apps and download some of.

Trusted by our customers

Super support team and helpful

Super support team and helpful , just want to Thank you Kim who’s helping me investigating my biggest surprise bill Thank you so much

Kim was very helpful and caring

Kim was very helpful and caring

Easy to speak to a person,who was…

Easy to speak to a person,who was really a joy to deal with.and my enquiry was sorted easily.

Lovely helpful lady

Lovely helpful lady, put my my mind at rest xx

Had a query about my bill,spoke to Kim…

Had a query about my bill,spoke to Kim who rectified the issue in no time. Polite and courteous. Thank you

Contract renewal

Phoned Aerial Direct with a question about my payment. Did the ring back service and was called back quickly. Spoke to Emily who helped me get a good deal. Thank you

Excellent service from Claire today

Excellent service from Claire today, sorted a problem out very quickly that curry’s and O2 were unable to help with 5 stars well earned

Aerial direct have been very helpful to…

Aerial direct have been very helpful to me Amanda was amazing,10/10

I spoke to channel who was very good…

I spoke to channel who was very good and very helpful with my questions.

My mind was put at rest by a lovely…

My mind was put at rest by a lovely lady , who was very patient with me . She gave me all the information I needed and explained everything well .

The young woman I spoke to was very…

The young woman I spoke to was very helpful & reassuring

Amanda was very helpful

Amanda was very helpful Excellent service

excellent clear service

AS USUAL, excellent clear advice from Aerial on my needs while travelling outside Europe

Urgent Data top up

Needed extra data on my phone – started with a chatbot – quickly speaking to a human who offered various alternatives one of which was ideal. Sorted quickly and answered a question about contract expiry date. Happy client. Thanks Michael.

Great customer service resolved problem…

Great customer service resolved problem very quickly

Very prompt callback then excellent

Very prompt callback then excellent, patient, friendly and effective service. Many Thanks

Yes, very good service

Very good customer service Understanding And resolved the situation very well..

I had a query on my bill

I had a query on my bill. Amanda quickly resolved that and then gave really good advice regarding travelling abroad.

Great customer service

Great customer service. Quick and easy (ability to use what’s app makes it so easy!).

Great service

Great service! They are just so quick and get back to you, but most importantly, they are human! Thanks, Natasha and Dom!

trustpilot-stars

Based on 19,028 reviews

trustpilot-star