Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
July 24, 2026
How different industries use business telecoms
Telecoms in business (or telecommunications as it’s commonly known) is there to streamline connectivity between businesses and customers or clients. Whatever.
June 30, 2026
Top 5 Business Mobile Myths
Choosing a business mobile plan may sound expensive and it doesn’t have to be – that’s just one of the business.
June 19, 2026
GUIDE: How to keep your mobile number
Looking to keep your mobile number when you’re switching to a new network provider? Using a PAC code, which you get.
Trusted by our customers
Professional
Professional, friendly and knew their products. Fingers crossed new sim will work now
Susan Turnbull
2 hours ago
Spoke to Chanel in customer services
Spoke to Chanel in customer services. She was very helpful and friendly.
David Mulligan
5 hours ago
I had a problem with an ongoing charge…
I had a problem with an ongoing charge which Aerial dealt with a positive outcome.
Mr Barrie Hollands
5 hours ago
Efficient in dealing with any issues…
Efficient in dealing with any issues that arise.
Henry M
6 hours ago
Very friendly and helpful
Very friendly and helpful. Bailey solved my problem in seconds.
Sarah Relph
1 day ago
Very good service
Very good service
customer
1 day ago
promt response
promt, couteous and efficient response
Derek Dearden
1 day ago
I spoke to Shanelle
I spoke to Shanelle, who was very helpful and sorted everything out for me. Great customer service!
Matthew Mansfield
2 days ago
As normal fantastic customer service
As normal fantastic customer service
Alison
3 days ago
Friendly
Friendly, respectful and helpful
Diane Jarvis
3 days ago
interface with staff excellent
interface with staff excellent
Mr roger smith
3 days ago
Great communication..
Great communication… Understanding my personal situation, completely satisfied thank you Lauren
Mr Dean Shearing
3 days ago
Amanda dealt with issues about…
Amanda dealt with issues about overcharging promptly and very efficiently. Superb friendly and informative customer service.
customer
3 days ago
My questions were answered and solved…
My questions were answered and solved positively and politely.
customer
3 days ago
From initial contact until getting…
From initial contact until getting aphne call back as promised and solved my issue thank you
customer
3 days ago
good service very plesant lady to deal…
good service very plesant lady to deal with . all in all very professinal service from you
Carol Benny
4 days ago
Bailey was great
Bailey was great. He followed up twice and we pencilled a future plan too.
Ema Epps
4 days ago
Suspected premium number disguised as local
I was concerned that I had been duped into dialling a disguised premium number via a voicemail I received regarding a hospital appointment,as my partner Barbara has an appointment in 4 days, I rang the number she left. I entered a chat with Lauren of Aerial Direct,and within a short time,Lauren checked my account and advised all was fine and that due to settings on my account there would be no cost impact. Thank you Aerial Direct,but especially Lauren 👍👍
Les Simpson
4 days ago
Fast respone
Fast respone
g cunningham
4 days ago
Tim was very helpful
Tim was very helpful
Steven Cairns
5 days ago
