Our Services
Book a Call
If you’re new to Aerial Direct and want to upgrade your Business Telephony, mobiles or IT services drop your details below and we’ll give you a call!
Awards and accreditations
We’re proud of the recognition we’ve received from our customers and our industry. Our awards and accreditations highlight our constant focus and determination to deliver a quality experience for every customer, every time.
Excel Partner Of The Year
O2 Business
2025
Customer Excellence
O2 Business Direct Partner Network
2025
Best Mobile Service
and Solution Provider
Mobile Industry Award 2021 – 2024
Customer Service
Business
Mobile News Awards 2024
Best B2B Dealer/Reseller
Mobile News Awards 2017, 2018 & 2023 Highly Commended 2024
Partner of the Year
Mobile Industry Award 2023
Customer and
Digital Excellence
O2 Direct Partner Network 2017-2023
Large Business
of the Year
The News Business Excellence Awards 2020 & 2023
Best Customer
Service
Comms National Awards 2018 & 2019
Business Growth
Award
Mobile Industry Awards 2019
Mid-Range Deal
of the Year
Solent Deals Awards 2019
The Business Magazine
Solent 250 Member 2024
ISO 27001
ISO 22301
You’re in good company
News & Blogs
The latest news and views. Find out everything that’s going on at Aerial Direct.
August 20, 2026
Make the most of your business mobile contracts
You’d be surprised how much you rely on your business mobile contracts. From small businesses relying more on mobiles rather than.
August 5, 2026
Samsung Galaxy Z8 Series: What the New Foldables Mean for Your Business
Samsung pulled back the curtain at Galaxy Unpacked on 22 July, and honestly? This was a good one. The headline claim.
August 3, 2026
Case Study: Worcester Community Trust
We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got.
Trusted by our customers
Tim was extremely helpful
Tim was extremely helpful, answering my initial query, giving lots of information on mobile signal when travelling abroad, and how to avoid unexpected costs with phone use. He was also very friendly and helped improve my accounts security.
Owen Higgins
0 hours ago
Very helpful and very pleasant and…
Very helpful and very pleasant and helps you get things sorted out
Shuan
1 day ago
Bailey on the ball
I spoke to Bailey about a few issues with my account and he sorted them out extremely quickly and put my mind at ease. The easiest interaction I have had with a company/employee over the phone.
Marian Adaams
1 day ago
Great customer service and with just a…
Great customer service and with just a call got a much better deal than I thought.
Paul
1 day ago
I spoke with Clair who was really…
I spoke with Clair who was really helpful and understanding and manage to sort out the issue, quickly and without any drama.
Carol
1 day ago
Good service
Amanda was very helpful in sorting out the problem with my husbands mobile.
Anon
1 day ago
Claire in customer services was helpful…
Claire in customer services was helpful and efficient. She was knowledgeable and sorted my query in no time. 5* service.
Frances Walsh
1 day ago
Always answer the phone clearly and…
Always answer the phone clearly and quickly. Issues always dealt with efficiently.
Tim
1 day ago
A+++++++++++++++
20 plus years and they are always supporting supporting my business with 5 phones and no job is to big or small super service and super customer care and always helps in finding solutions to problems if it was not for them I would have found another network but Thanks to AD I’m loyal
Jones
1 day ago
Excellent service as always
Excellent service as always
J Revell
1 day ago
i was asking to increase my gbs the…
i was asking to increase my gbs the lady julia was extremely helpful and got me what suited my needs and informed me of how not to incur these extra charges in the future basic i know! but am grateful
Maria Pastore
1 day ago
Really friendly and very helpful with…
Really friendly and very helpful with my enquiry
Gill
1 day ago
Really clear options menu
Really clear options menu, quick to answer and really helpful agent at the other end! Well done
customer
2 days ago
Had a brilliant experience with Aerial…
Had a brilliant experience with Aerial direct, customer service were excellent to talk to sort me right out couldn’t ask for a better service, don’t know if I can name drop but you know who you are.. god bless ya
DEE
2 days ago
Efficient, easy to understand, patient
Patient, explained well. Nothing seemed a problem and very efficient with pro messing our request
MrsAlisonHaycocks
2 days ago
I spoke to Lauren today and she was…
I spoke to Lauren today and she was very good helping me with my query and advising me to deal with it.
Denise Edgar
2 days ago
Very happy with service
Very happy with service, thank you – helpful, professional and friendly. Query answered
Natalie Watkinson
2 days ago
Problem solved with in couple of…
Problem solved with in couple of seconds. Great service , nobody can beat this. Best Regards
sandeep kumar
2 days ago
Friendly and knowledgable advice to my…
Friendly and knowledgable advice to my queries
Mr Smith
2 days ago
Friendly staff and quick service
Getting through to someone very quickly who understood and solved the problem straight away. The lady was pleasant and very helpful.
Mrs Doherty
2 days ago
