We’ve had the pleasure of working with Worcester Community Trust to get their business mobiles setup and running smoothly. They got in touch with us because they needed new contracts organised for their staff across the trust, so our Mid-Market Account Managed team personalised their quote, made the switch to us very easy and hassle-free. Being O2’s largest partner meant we could offer the most flexible of quote and provide unbeatable coverage. Due to Worcester Community Trust being a charity, they needed their contract to be flexible with their handset and SIM requirements and required short contracts – we were more than happy to find an option to make it work.
We always want to help our customers in any way we can but enough about us – lets hear what Worcester Community Trust has to say about their experience as they join our customer base of over 130,000.
A bit about them…
Worcester Community Trust
Worcester Community Trust is a registered charity that runs six community hubs in the city of Worcester. Their hubs provide crucial facilities for community use, as well as activities and services that make a difference to the lives of thousands of local people every day, including the socially isolated, the lonely, victims of domestic abuse and the wider community.
How we helped…
“In 2023 I was tasked with reducing the annual cost for our staff mobile phone contracts. Aerial Direct quoted us the best price. Initially we switched over all mobile phones that were out of contract. This was a massive task that went very smoothly. The rest followed soon after so all contracts now running with the same end date making it much easier to manage.
“The service that we have received from our Business manager, Mark Parfitt, has been second to none. Since the initial work, we have had to change numbers, cancel lines, add new numbers, renew contracts and order new phones. Whenever we have had the occasional problem, Mark has corrected it straight away, which to me is when you find out how good or bad a service really is.
“With many of our charitable services running on tight budgets and always subject to grants, many of our phone contracts have to be flexible or short term which Mark has always been able to manage for us exceptionally.
“I’m very happy to recommend Aerial Direct.”
Jackie Turner, Administrative Assistant, Worcester Community Trust
Want to find out more about Worcester Community Trust? You can find their website linked below.